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EFE learning modules / Workplace Communication

scenario 2 sarah a senior project manager mentors

Scenario Context

"Sarah, a Senior Project Manager, mentors David, a Junior Associate, on the etiquette of formal meetings and professional email communication within a corporate office environment."

Speakers
S

Sarah

An experienced and professional project manager who values clear communication and office etiquette.

D

David

A motivated but inexperienced junior associate eager to learn how to navigate professional settings.

The Dialogue

Tap highlighted words to view vocabulary cards below.

Sarah
Good morning, David. Did you have a chance to review the for our meeting this afternoon?
David
Good morning, Sarah. Yes, I looked at it, but I have a few questions about the involved.
Sarah
Of course. It is vital to identify the key before we begin so we know whose interests are at play.
David
I see. I noticed the Regional Director is on the list. Should I prepare a specific report for him?
Sarah
Yes, please focus on the . We need to show him exactly what the team has produced so far.
David
Understood. When the meeting starts, how should I introduce myself to the group?
Sarah
Maintain a tone. State your name and your role clearly when it is your turn to speak.
David
Got it. I will keep my introduction brief and professional.
Sarah
During the discussion, we will aim to reach a on the new budget proposal.
David
What happens if the team members have conflicting opinions?
Sarah
As the , I will facilitate the conversation to ensure everyone is heard before we decide.
David
I will make sure to take detailed of the meeting so we don't miss any decisions.
Sarah
That is a great idea. The are essential for our follow-up actions.
David
Speaking of follow-up, I need to draft an email to the team after we finish.
Sarah
Exactly. in emails is just as important as in person.
David
What should I put in the subject line to make it look official?
Sarah
Use something direct like 'Summary and Action Items: Q3 Strategy Meeting'.
David
Should I use a casual greeting since I know most of the people on the team?
Sarah
No, stick to 'Dear Team' or 'Hi Everyone' to maintain a professional standard.
David
Should I bullet point the main in the body of the email?
Sarah
Yes, bullet points make the information easier to read and help emphasize the .
David
Is it okay to use abbreviations like 'ASAP' in a email?
Sarah
It is better to avoid them. Use 'as soon as possible' to remain .
David
I will remember that. How should I end the email?
Sarah
'Kind regards' or 'Sincerely' followed by your full name and signature is best.
David
Thank you for the advice. I want to make sure I don't sound too demanding when asking for updates.
Sarah
Use polite phrasing like 'I would appreciate it if you could provide an update by Friday'.
David
That sounds much more professional than my initial draft.
Sarah
Communication is about building relationships as much as it is about sharing information.
David
I'm starting to see that now. I'll go finalize the report for the .
Sarah
Great. I'll review it before the meeting begins. Let's make this a success.

Scene Vocabulary

Practice vocabulary words & meanings.

Agenda

/አጄንዳ/

የስብሰባ ዝርዝር

A list of items to be discussed at a formal meeting.

በመደበኛ ስብሰባ ላይ የሚወያዩባቸው የነጥቦች ዝርዝር::

Stakeholders

/ስቴይክ ሆልደርስ/

ባለድርሻ አካላት

People or groups that have an interest or concern in an organization or project.

በአንድ ድርጅት ወይም ፕሮጀክት ላይ ፍላጎት ወይም ድርሻ ያላቸው ሰዎች ወይም ቡድኖች::

Consensus

/ኮንሰንሰስ/

አጠቃላይ ስምምነት

A general agreement reached by a group.

በአንድ ቡድን አባላት መካከል የሚደረስ አጠቃላይ ስምምነት::

Minutes

/ሚኒትስ/

ቃለ ጉባኤ

The official written record of what was said and decided at a meeting.

በስብሰባ ላይ የተነገሩና የተወሰኑ ነገሮች ይፋዊ የጽሁፍ መዝገብ::

Deliverables

/ዴሊቨራብልስ/

የሚረከቡ ውጤቶች

Products or results that must be completed and delivered to a client or supervisor.

ተጠናቀው ለደንበኛ ወይም ለኃላፊ መቅረብ ያለባቸው ውጤቶች ወይም ምርቶች::

Professionalism

/ፕሮፌሽናሊዝም/

ሙያዊ ስነ-ምግባር

The competence or skill expected of a professional.

ከአንድ ባለሙያ የሚጠበቅ ብቃት ወይም የተገቢነት ባህሪ::

Moderator

/ሞደሬተር/

አወያይ

A person who presides over a discussion or meeting.

ውይይትን ወይም ስብሰባን የሚመራ ሰው::

Concise

/ኮንሳይስ/

አጭርና ግልጽ

Giving a lot of information clearly and in a few words.

ብዙ መረጃን በጥቂት ቃላት ግልጽ በሆነ መንገድ መስጠት::

Formal

/ፎርማል/

መደበኛ

Following traditional rules or customs; suitable for official occasions.

ባህላዊ ደንቦችን የሚከተል ወይም ለይፋዊ አጋጣሚዎች ተስማሚ የሆነ::

Takeaways

/ተይክ-አዌይስ/

ቁልፍ ነጥቦች

Key facts or ideas to be remembered from a discussion.

ከውይይት መታወስ ያለባቸው ዋና ዋና እውነታዎች ወይም ሃሳቦች::