EFE learning modules / Virtual Meeting Etiquette

scenario 1 a manager sarah is conducting a remote

Scenario Context

"A manager, Sarah, is conducting a remote onboarding session with a new employee, David, while helping him navigate common technical and professional hurdles of online communication."

Speakers

Sarah

An experienced project manager who is well-versed in remote work culture and technical troubleshooting.

David

A new junior employee who is eager to learn but struggling with his home office setup and digital tools.

The Dialogue

Tap highlighted words to view vocabulary cards below.

Sarah

Hi David, welcome to the team! Can you hear me clearly?

David

Hello Sarah! Yes, I hear you, but your voice is a bit on my end.

Sarah

I see. It might be your internet connection. Are you close to your router?

David

I am in the next room. Let me try moving closer to see if that helps.

Sarah

That sounds better already. Now, could you please turn on your video?

David

Sure, one second. I am trying to find the button. Here it is!

Sarah

I can see you, but you are a bit off-center. We should work on your .

David

Oh, I apologize. What should I change to look more professional?

Sarah

Try to position your eyes at the same level as the camera lens.

David

Is this better? I put a few books under my laptop to raise it.

Sarah

Exactly! Now it looks like you are making eye contact with the participants.

David

That is a great tip. I will remember that for our client meetings.

Sarah

Also, I notice some background noise. It sounds like a vacuum cleaner?

David

Yes, my roommate is cleaning. I am so sorry for the .

Sarah

No worries. In these cases, you should follow the rule.

David

What does mean?

Sarah

It means you keep your microphone muted unless you are actively speaking.

David

Understood. I will keep my mic off until I have a question.

Sarah

Good. David, you just froze on my screen. Are you still there?

David

Yes, I am here. It seems like I am experiencing high .

Sarah

If the lag continues, try closing other applications that use .

David

I will close my browser and my cloud storage sync. Is it smoother now?

Sarah

Much better. Let us talk about your lighting. You are currently .

David

? Is that why my face looks so dark?

Sarah

Yes. The bright window behind you is confusing the camera sensor.

David

Let me close the curtains and turn on my desk lamp in front of me.

Sarah

Perfect! Now your facial expressions are clear, which is vital for communication.

David

I did not realize how much goes into virtual meeting .

Sarah

It takes practice. Another thing: try to avoid digital interruptions like phone alerts.

David

I will put my phone on silent right now. I want to be fully present.

Sarah

That is the right attitude. Do you have any questions about the software ?

David

Actually, yes. I tried to share my screen earlier, but it was blocked.

Sarah

I need to grant you host for that. I will do it now.

David

Thank you, Sarah. This session was very helpful.

Sarah

You are welcome, David. You are all set for our big meeting tomorrow!

Scene Vocabulary

Practice vocabulary words & meanings.

10 Terms

Choppy

/ቾፒ/

የሚቆራረጥ

Broken or intermittent, especially referring to audio or video signals.

የድምፅ ወይም የቪዲዮ ግንኙነት ሲቆራረጥ የሚገለፅበት ቃል

Camera presence

/ካሜራ ፕረዘንስ/

የካሜራ አቀማመጥ

The way a person appears and carries themselves while on camera.

አንድ ሰው በካሜራ ፊት የሚታይበት እና የሚቀርብበት ሁኔታ

Mute-by-default

/ሚውት ባይ ዲፎልት/

ቀድሞ ማጥፋት

The practice of keeping the microphone turned off unless one is speaking.

አንድ ሰው ንግግር እስካላደረገ ድረስ ማይክሮፎኑን አጥፍቶ የመቆየት ልምድ

Latency

/ሌተንሲ/

መዘግየት

A delay in data transmission over a network, causing lag in audio or video.

በኔትወርክ መረጃ ዝውውር ወቅት የሚፈጠር የድምፅ ወይም የቪዲዮ መዘግየት

Bandwidth

/ባንድዊድዝ/

የመረጃ አቅም

The maximum rate of data transfer across a given path.

በአንድ ግንኙነት ውስጥ ሊተላለፍ የሚችል ከፍተኛው የመረጃ መጠን

Back-lit

/ባክ ሊት/

ከጀርባ የሚመጣ ብርሃን

Illuminated from behind, which makes the subject in front appear dark.

ከጀርባ በሚመጣ ብርሃን ምክንያት የሰው ፊት ጨልሞ እንዲታይ የሚያደርግ ሁኔታ

Etiquette

/ኤቲኬት/

ስነ-ምግባር

The customary code of polite behavior in society or among members of a profession.

በማህበራዊ ወይም በሙያዊ ግንኙነት ውስጥ የሚጠበቅ ጨዋነት የተሞላበት ባህሪ

Troubleshooting

/ትራብልሹቲንግ/

ችግር መፍታት

The process of identifying and fixing technical problems.

የቴክኒክ ችግሮችን የመለየት እና የመፍታት ሂደት

Interruption

/ኢንተራፕሽን/

መቆራረጥ/መውከክ

An event, sound, or person that stops a continuous activity or speech.

አንድን ቀጣይነት ያለው ንግግር ወይም ተግባር የሚያቋርጥ ነገር

Permissions

/ፐርሚሽንስ/

ፈቃዶች

The rights or access levels granted to a user on a software platform.

በሶፍትዌር ላይ ለአንድ ተጠቃሚ የሚሰጡ የፍቃድ ወይም የመጠቀም መብቶች