scenario 2 at a busy international airport a trave
"At a busy international airport, a traveler named Sarah discovers her luggage is missing and her connecting flight is delayed. She speaks with Mr. Abebe, a customer service officer, to resolve these issues."
Sarah
An intermediate English learner who is traveling for business and feeling quite stressed.
Mr. Abebe
A professional and calm airport official with years of experience in baggage and flight logistics.
The Dialogue
Tap highlighted words to view vocabulary cards below.
Scene Vocabulary
Practice vocabulary words & meanings.
/ሚስሃፕ/
አደጋ
An unlucky accident or a minor mistake.
ያልታሰበ መጥፎ አጋጣሚ ወይም ትንሽ ስህተት።
/ፍረስትሬቲንግ/
ተስፋ የሚያስቆርጥ
Causing feelings of annoyance or lack of control.
ብስጭት ወይም የመቆጣጠር አቅም ማጣትን የሚያስከትል።
/ፕሮሲጀር/
የአሰራር ሂደት
An established or official way of doing something.
አንድን ነገር ለማከናወን የተቀመጠ መደበኛ ወይም ኦፊሴላዊ መንገድ።
/ኤክስፔዳይት/
ማፋጠን
To make an action or process happen sooner or be accomplished more quickly.
አንድን ድርጊት ወይም ሂደት እንዲፋጠን ወይም በፍጥነት እንዲከናወን ማድረግ።
/ኢንዴፊኒት/
ላልተወሰነ ጊዜ
Lasting for an unknown or unstated length of time.
ለማይታወቅ ወይም ላልተገለጸ የጊዜ ርዝመት የሚቆይ።
/ቫውቸር/
የክፍያ ሰነድ
A small printed piece of paper that entitles the holder to a discount or that may be exchanged for goods or services.
ባለቤቱ ቅናሽ እንዲያገኝ የሚያደርግ ወይም ለዕቃዎች ወይም አገልግሎቶች የሚቀየር የታተመ ወረቀት።
/አኮሞዴሽን/
ማረፊያ
A room, group of rooms, or building in which someone may live or stay.
አንድ ሰው ሊኖርበት ወይም ሊቆይበት የሚችል ክፍል ወይም ህንፃ።
/ዲሶሬንትድ/
ግራ የተጋባ
Make someone lose their sense of direction or feel confused.
አንድ ሰው አቅጣጫውን እንዲስት ወይም ግራ እንዲጋባ ማድረግ።
/ሊየዘን/
ግንኙነት ፈጣሪ
Communication or cooperation which facilitates a close working relationship between people or organizations.
በሰዎች ወይም በድርጅቶች መካከል የቅርብ የሥራ ግንኙነትን የሚያመቻች ግንኙነት ወይም ትብብር።
/ኮንቲንጀንሲ/
ድንገተኛ አጋጣሚ
A future event or circumstance which is possible but cannot be predicted with certainty.
ሊከሰት የሚችል ነገር ግን በእርግጠኝነት ሊተነበይ የማይችል የወደፊት ክስተት ወይም ሁኔታ።