EFE learning modules / Travel Planning & Booking

scenario 2 sarah a traveler visits a travel agenc

Scenario Context

"Sarah, a traveler, visits a travel agency to consult with David, a travel agent, about her upcoming trip to Italy. They discuss flight options, itineraries, and hotel reservations."

Speakers
S

Sarah

An intermediate English learner planning a dream vacation to Europe.

D

David

A professional travel agent who helps clients with bookings and logistics.

The Dialogue

Tap highlighted words to view vocabulary cards below.

David
Good morning! Welcome to World Travels. How can I assist you today?
Sarah
Hi, David. I'm planning a trip to Italy next month and I need some help with the bookings.
David
That sounds wonderful. Italy is beautiful. Do you have specific dates in mind?
Sarah
I'm thinking of leaving on the 10th of June and returning on the 25th.
David
Perfect. Are you looking for a ticket or a multi-city flight?
Sarah
I would like a ticket from New York to Rome, please.
David
Let me check the flight availability for those dates. One moment.
Sarah
I would prefer a direct flight if the price isn't too high.
David
There is a direct flight, but it is quite expensive. It is about twelve hundred dollars.
Sarah
What about flights with a ? Is there a significant price difference?
David
Yes, a flight with a in London is only eight hundred and fifty dollars.
Sarah
How long is the in London?
David
It is a four-hour at Heathrow Airport.
Sarah
That's manageable. I'll take the flight with the to save some money.
David
Great choice. Now, let's look at your . Which cities do you want to visit?
Sarah
I definitely want to see Rome, Florence, and Venice.
David
That is a classic route. How many days would you like to spend in each city?
Sarah
I was thinking five days in Rome, four in Florence, and three in Venice.
David
That sounds like a very balanced . Do you need help with ?
Sarah
Yes, I'm looking for mid-range hotels with good .
David
I can recommend some boutique hotels that are very central.
Sarah
Do they include breakfast in the price?
David
Most of them are of breakfast and free Wi-Fi.
Sarah
That's exactly what I need. Can you make a for me?
David
Certainly. I will book the hotels for those dates right now.
Sarah
What about transport between the cities? Should I take the train?
David
The high-speed train is the best way. I can include a rail pass in your package.
Sarah
That would be very convenient. Please add that.
David
I'll also need your passport details to finalize the flight booking.
Sarah
I have a digital copy on my phone. I can email it to you.
David
Perfect. Once I have that, I'll send you the full .
Sarah
Thank you so much for your help, David. I'm so excited!

Scene Vocabulary

Practice vocabulary words & meanings.

Itinerary

/አይቲነራሪ/

የጉዞ እቅድ

A planned route or journey.

የታቀደ የጉዞ መስመር ወይም ፕሮግራም።

Layover

/ሌይኦቨር/

የጉዞ ማረፊያ

A period of rest or waiting before a further stage in a journey.

አንድ አውሮፕላን ወደ ሌላ ከመቀየር በፊት የሚደረግ አጭር ቆይታ።

Accommodation

/አኮሞዴሽን/

ማረፊያ

A room, group of rooms, or building in which someone may live or stay.

ለተጓዦች የሚዘጋጅ የመኝታ ወይም የማረፊያ ቦታ።

Reservation

/ረዘርቬሽን/

ቦታ ማስያዝ

An arrangement whereby something is kept for a particular person.

ለአንድ አገልግሎት ወይም ቦታ አስቀድሞ መያዝ።

Departure

/ዲፓርቸር/

መነሻ

The action of leaving, especially to start a journey.

ከአንድ ቦታ ተነስቶ ወደ ሌላ ቦታ ጉዞ የሚጀመርበት ሰዓት።

Destination

/ዴስቲኔሽን/

መድረሻ

The place to which someone or something is going or being sent.

አንድ ሰው የሚሄድበት ወይም የሚጓዝበት የመጨረሻ ቦታ።

Round-trip

/ራውንድ ትሪፕ/

የደርሶ መልስ ጉዞ

A journey to a given place and back again.

ወደ አንድ ቦታ ሄዶ ተመልሶ ወደ መነሻው የሚደረግ ጉዞ።

Amenities

/አመኒቲስ/

መገልገያዎች

Desirable or useful features of a building or place.

ለአንድ ቦታ ምቾት እና ጥቅም የሚሰጡ ነገሮች።

Confirmation

/ኮንፈርሜሽን/

ማረጋገጫ

The action of confirming something or proof of it.

አንድ ነገር በትክክል መያዙን የሚገልጽ ማስረጃ።

Inclusive

/ኢንክሉሲቭ/

ሁሉንም ያካተተ

Including everything; total and complete.

ሁሉንም አስፈላጊ ነገሮች በአንድ ላይ የያዘ።