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Beginner • English

reporting technical issues

Reporting Technical Issues - Describing software bugs, hardware errors, or user interface problems clearly to a support person or developer.

Core Vocabulary

Study the key terms, pronunciations, and Amharic translation contexts.

20 Words

Bug

/ባግ/

የሶፍትዌር ስህተት

An error, flaw, or fault in a computer program that causes it to produce an incorrect or unexpected result.

በኮምፒውተር ፕሮግራም ውስጥ ያለ ስህተት ወይም ጉድለት የተሳሳተ ወይም ያልተጠበቀ ውጤት እንዲሰጥ የሚያደርግ።

Examples

"I found a bug in the code."

Contextual Usage

Crash

/ክራሽ/

ድንገት መቆም

A sudden failure of a software application or a hardware system.

የሶፍትዌር አፕሊኬሽን ወይም የሃርድዌር ሲስተም ድንገተኛ ውድቀት።

Examples

"The computer crashes every time I open the app."

Contextual Usage

Glitch

/ግሊች/

ጊዜያዊ ብልሽት

A minor or temporary fault or problem in a system.

በአንድ ሲስተም ውስጥ ያለ ትንሽ ወይም ጊዜያዊ ችግር።

Examples

"There was a glitch in the video playback."

Contextual Usage

Freeze

/ፍሪዝ/

መስራት ማቆም

When a computer screen stops responding to inputs like clicking or typing.

የኮምፒውተር ስክሪን እንደ ክሊክ ወይም ጽሁፍ ላሉ ግብዓቶች ምላሽ መስጠት ሲያቆም፡፡

Examples

"The screen froze while I was saving the file."

Contextual Usage

Error

/ኤረር/

ስህተት

A mistake or incorrect state in software or hardware.

በሶፍትዌር ወይም በሃርድዌር ውስጥ ያለ ስህተት ወይም ትክክል ያልሆነ ሁኔታ።

Examples

"An error message appeared on the screen."

Contextual Usage

Reboot

/ሪቡት/

መልሶ ማስጀመር

The act of restarting a computer system.

የኮምፒውተር ሲስተምን እንደገና የማስጀመር ተግባር።

Examples

"You need to reboot your computer for the changes to take effect."

Contextual Usage

Update

/አፕዴት/

ማሻሻያ

To bring something up to date by adding new information or software fixes.

አዲስ መረጃን ወይም የሶፍትዌር ጥገናዎችን በመጨመር የሆነን ነገር ወቅታዊ ማድረግ።

Examples

"Please update your antivirus software."

Contextual Usage

Lag

/ላግ/

መዘግየት

A delay between the user's action and the system's reaction.

በተጠቃሚው ድርጊት እና በሲስተሙ ምላሽ መካከል ያለ መዘግየት።

Examples

"There is a lot of lag in the online game."

Contextual Usage

Log

/ሎግ/

የክንውን መዝገብ

A record of events that occur within a system.

በአንድ ሲስተም ውስጥ የሚከሰቱ ክስተቶች መዝገብ።

Examples

"The support team asked for the error logs."

Contextual Usage

Interface

/ኢንተርፌስ/

የመገናኛ ገጽ

The visual components through which a user interacts with a device.

አንድ ተጠቃሚ ከመሳሪያ ጋር የሚገናኝባቸው ምስላዊ አካላት።

Examples

"The user interface is very clean."

Contextual Usage

Hardware

/ሃርድዌር/

የኮምፒውተር አካላት

The physical parts of a computer system.

የኮምፒውተር ሲስተም አካላዊ ክፍሎች።

Examples

"The hardware failure caused the crash."

Contextual Usage

Software

/ሶፍትዌር/

ሶፍትዌር

Programs and operating information used by a computer.

በኮምፒውተር የሚጠቀሙባቸው ፕሮግራሞች እና የክንውን መረጃዎች።

Examples

"Installing new software can be tricky."

Contextual Usage

Browser

/ብራውዘር/

መቃኛ

A program used to view websites on the internet.

በኢንተርኔት ላይ ድረ-ገጾችን ለማየት የሚያገለግል ፕሮግራም።

Examples

"Try opening the link in a different browser."

Contextual Usage

Cache

/ካሽ/

ጊዜያዊ ክምችት

A collection of items of the same type stored in a hidden or inaccessible place.

በተደበቀ ወይም በማይደረስበት ቦታ የተቀመጡ ተመሳሳይ አይነት እቃዎች ስብስብ (ለፍጥነት የሚረዳ)።

Examples

"Clear your browser cache and try again."

Contextual Usage

Upload

/አፕሎድ/

መጫን

To transfer data from a local system to a remote system.

መረጃን ከአካባቢያዊ ሲስተም ወደ ራቅ ያለ ሲስተም ማስተላለፍ።

Examples

"I need to upload my profile picture."

Contextual Usage

Download

/ዳውንሎድ/

ማውረድ

To copy data from one computer system to another, typically over the internet.

መረጃን ከአንድ የኮምፒውተር ሲስተም ወደ ሌላ መቅዳት፣ ብዙውን ጊዜ በኢንተርኔት በኩል፡፡

Examples

"The download is almost complete."

Contextual Usage

Server

/ሰርቨር/

አገልጋይ ኮምፒውተር

A computer program or device that provides a service to another computer program.

ለሌላ የኮምፒውተር ፕሮግራም አገልግሎት የሚሰጥ የኮምፒውተር ፕሮግራም ወይም መሳሪያ።

Examples

"The server is currently down."

Contextual Usage

Network

/ኔትዎርክ/

መረብ

A group of two or more computer systems linked together.

አብረው የተገናኙ የሁለት ወይም ከዚያ በላይ የኮምፒውተር ሲስተሞች ስብስብ።

Examples

"Our office network is very fast."

Contextual Usage

Battery

/ባተሪ/

ባተሪ

A container consisting of one or more cells, in which chemical energy is converted into electricity.

ኬሚካዊ ኃይል ወደ ኤሌክትሪክ የሚቀየርበት አንድ ወይም ከዚያ በላይ ሴሎችን የያዘ እቃ።

Examples

"My laptop battery is dying."

Contextual Usage

Resolution

/ሬዞሉሽን/

ጥራት

The number of pixels contained on a display monitor.

በማሳያ ሞኒተር ላይ የሚገኙ የፒክሰሎች ብዛት (ጥራት)።

Examples

"Change the screen resolution settings."

Contextual Usage

Natural Dialogue

Tap any highlighted word inside speech bubbles to view its flashcard definition.

User
Hello, I am experiencing a major with the latest of the . Every time I try to a file, the application crashes.
Support
I am sorry to hear that. Does the screen completely, or do you see an message before the ?
User
The screen freezes for a second, then it closes. There is a lot of right before it happens.
Support
It might be a minor or a issue. Could you please clear your and try to your system?
User
I already tried a . I also checked my connection, and it seems fine. Is there a issue?
Support
The is running perfectly. Can you send me the logs and your current screen ? I need to check the compatibility.
User
Sure, I will the file and send it over. I hope this gets fixed soon.
Support
Thank you. Our developers will look into the code to find the root cause. It might be related to your saving settings as well.

The Writing Challenge

Synthesize your vocabulary knowledge in context.

Adaptive Prompt
"Try to describe a technical problem you recently had with your phone or computer. Use words like 'crash', 'lag', 'reboot', and 'update' to explain what happened and how you tried to fix it."