EFE learning modules / Medicine & Pharmacy

scenario 1 sarah a customer with a cold visits a

Scenario Context

"Sarah, a customer with a cold, visits a local pharmacy to seek advice from David, the pharmacist, about over-the-counter options and dosage instructions."

Speakers
S

Sarah

A beginner-to-intermediate English learner who is feeling unwell and needs clear instructions on medicine.

D

David

A professional and patient pharmacist who explains medical terms clearly.

The Dialogue

Tap highlighted words to view vocabulary cards below.

Sarah
Hello, good morning. I need some help finding medicine.
David
Good morning! I would be happy to help. What seems to be the problem?
Sarah
I have been feeling quite unwell for the last two days.
David
I am sorry to hear that. What specific are you having?
Sarah
I have a very stuffy nose and a cough that won't stop.
David
I see. Do you have a fever or a headache as well?
Sarah
My head hurts a little bit, but I do not think I have a fever.
David
Okay. Are you allergic to any specific medications?
Sarah
No, I don't have any known allergies to medicine.
David
That is good. Are you currently taking any other medication?
Sarah
No, I am not taking anything else right now.
David
Based on what you told me, I recommend an .
Sarah
Is that available without a doctor's prescription?
David
Yes, it is. You don't need a prescription for this one.
Sarah
That is perfect. Will this my stuffy nose?
David
Yes, it is designed to congestion and stop the itching in your throat.
Sarah
What is the correct for an adult?
David
The standard is one tablet every twelve hours.
Sarah
Should I take it before or after I eat my meals?
David
It is best to take it after a meal to prevent any stomach upset.
Sarah
Does this medicine cause any ?
David
Yes, is a common side effect of this particular brand.
Sarah
Does that mean I should not drive my car after taking it?
David
Exactly. You should avoid driving or operating heavy machinery.
Sarah
I understand. Are there any other I should take?
David
Avoid drinking alcohol while you are on this medication.
Sarah
Okay. Where can I read the full instructions on the box?
David
Look at the back of the box; there is a label called 'Directions for Use'.
Sarah
I see it now. It also mentions '' here. What does that mean?
David
refer to how this drug reacts with other medicines or food.
Sarah
Thank you for explaining that. How long should I take it?
David
Take it for five days. If you don't feel better by then, you should a doctor.
Sarah
I will do that. How much does this box cost?
David
It costs fifteen dollars. You can pay at the counter over there.
Sarah
Thank you so much for your professional advice today.
David
You are very welcome! I hope you feel much better soon.

Scene Vocabulary

Practice vocabulary words & meanings.

Over-the-counter

/ኦቨር ዘ ካውንተር/

ያለ ሐኪም ትዕዛዝ የሚሸጥ

Medicine sold directly to a consumer without a prescription.

ያለ ሐኪም ማዘዣ በቀጥታ ለተጠቃሚው የሚሸጥ መድኃኒት።

Dosage

/ዶሴጅ/

የመድኃኒት መጠን

The size or frequency of a dose of a medicine or drug.

አንድ መድኃኒት መወሰድ ያለበት መጠን ወይም ድግግሞሽ።

Drowsiness

/ድራውዚነስ/

እንቅልፍ እንቅልፍ ማለት

A state of feeling sleepy or tired.

የእንቅልፍ ስሜት ወይም ድካም የመሰማት ሁኔታ።

Symptoms

/ሲምፕተምስ/

ምልክቶች

Physical or mental features indicating a condition of disease.

የበሽታን መኖር የሚያሳዩ አካላዊ ወይም አእምሯዊ ምልክቶች።

Antihistamine

/አንቲሂስታሚን/

የአለርጂ መድኃኒት

A drug that inhibits the effects of histamine, used to treat allergies.

አለርጂን ለመከላከል የሚያገለግል የመድኃኒት ዓይነት።

Relieve

/ሪሊቭ/

ማቅለል ወይም ማስታገስ

To cause pain or difficulty to become less severe or serious.

ህመምን ወይም ችግርን መቀነስ ወይም ማቃለል።

Precautions

/ፕሪኮሽንስ/

ጥንቃቄዎች

Actions taken in advance to protect against danger or failure.

አደጋን ለመከላከል አስቀድሞ የሚወሰድ እርምጃ።

Consult

/ኮንሰልት/

ማማከር

To seek information or advice from an expert.

ከባለሙያ መረጃን ወይም ምክርን መፈለግ።

Interactions

/ኢንተራክሽንስ/

መስተጋብሮች

The way two or more drugs affect each other in the body.

ሁለት ወይም ከዚያ በላይ መድኃኒቶች በሰውነት ውስጥ እርስ በርስ የሚኖራቸው ተጽእኖ።

Persistent

/ፐርሲስተንት/

የማይለቅ ወይም የሚቆይ

Continuing to exist or occur over a prolonged period.

ለረጅም ጊዜ ሳይቋረጥ የሚቀጥል።