EFE learning modules / Handling Conflict & Disagreements

scenario 2 two neighbors sarah and david meet in

Scenario Context

"Two neighbors, Sarah and David, meet in the hallway to discuss a noise issue. Sarah uses calm, de-escalating language to address the late-night music coming from David's apartment."

Speakers

Sarah

A polite and professional woman who values a quiet living environment.

David

An easy-going neighbor who is unaware that his music has been disturbing others.

The Dialogue

Tap highlighted words to view vocabulary cards below.

Sarah

Hi David, do you have a quick minute to talk?

David

Oh, hey Sarah. Sure, what's up? Is everything okay?

Sarah

I wanted to bring something up that's been on my mind lately.

David

Sure, go ahead. I'm listening.

Sarah

Well, I've noticed some loud music late at night recently.

David

Oh, was it last night? I had a couple of friends over for dinner.

Sarah

Yes, it was quite loud until around 1 AM, and it made it hard to sleep.

David

I'm so sorry, I didn't realize the sound was so in your unit.

Sarah

I appreciate the apology. It's just that I have to wake up very early for work.

David

I totally understand. I didn't mean to be a to you.

Sarah

I'm glad we are talking about this calmly. I didn't want it to become a problem.

David

Me too. I'd much rather this than have between us.

Sarah

Exactly. Maybe we can reach a regarding the volume?

David

Definitely. What do you suggest would work best for you?

Sarah

Perhaps keeping the volume down after 10 PM on weekdays?

David

That sounds very . I'll make sure to lower the bass, too.

Sarah

That would be a huge help. Thank you for being so understanding.

David

No problem at all. I value our friendship and want to be a good neighbor.

Sarah

I feel the same way. It is so easy for simple misunderstandings to .

David

True. It's always better to address things directly and politely.

Sarah

I agree. Sometimes people just let things , which makes it worse.

David

I've definitely done that before, and it never ends well for anyone.

Sarah

So, are we good then?

David

Absolutely. I'll be much more of the noise levels from now on.

Sarah

I really appreciate your , David. It means a lot.

David

Is there anything else on your mind while we're chatting?

Sarah

Not really. Just the noise issue. Thanks for being so cool about it.

David

Of course. If I ever get too loud again, please just send me a quick text.

Sarah

Will do. That's a great idea to keep the communication open.

David

Perfect. Have a good rest of your day, Sarah.

Sarah

You too, David. See you around!

Scene Vocabulary

Practice vocabulary words & meanings.

10 Terms

Nuisance

/ኑሳንስ/

አስቸጋሪ ነገር

A person, thing, or circumstance causing inconvenience or annoyance.

ሌሎችን የሚያስቸግር ወይም የሚያበሳጭ ነገር ወይም ሁኔታ።

Audible

/ኦዲብል/

የሚሰማ

Able to be heard.

ሊሰማ የሚችል ድምፅ።

Compromise

/ኮምፕሮማይዝ/

ስምምነት

An agreement reached by each side making concessions.

ሁለቱም ወገኖች በከፊል ፍላጎታቸውን በመተው የሚደርሱበት የጋራ ስምምነት።

Escalate

/ኤስካሌት/

ማባባስ

To increase rapidly or become more intense/serious.

አንድን ነገር ወይም ግጭት ይበልጥ ከባድ ወይም የከፋ ማድረግ።

Fester

/ፌስተር/

መመረዝ/መባባስ

To become worse or more intense, especially because of being ignored.

ችግሮችን ሳይፈቱ በመተው ነገሮች ይበልጥ እንዲበላሹ ወይም እንዲመረዙ ማድረግ።

Mindful

/ማይንድፉል/

ተጠንቃቂ

Conscious or aware of something.

ስለ አንድ ነገር ትኩረት መስጠት ወይም ጥንቃቄ ማድረግ።

Cooperation

/ኮኦፕሬሽን/

ትብብር

The process of working together to the same end.

ለጋራ ዓላማ ወይም ግብ አብሮ መስራት።

Resolve

/ሪዞልቭ/

መፍታት

To settle or find a solution to a problem or dispute.

ለአንድ ችግር ወይም አለመግባባት መፍትሄ ማግኘት።

Tension

/ቴንሽን/

ውጥረት

A strained relationship between individuals or groups.

በሰዎች መካከል ያለ የመቀያየም፣ ያለመተማመን ወይም የጭንቀት ስሜት።

Reasonable

/ሪዝነብል/

ምክንያታዊ

Fair and sensible.

ፍትሃዊ፣ ትክክለኛ እና ተቀባይነት ያለው።