EFE learning modules / Emergency & Safety Communication

scenario 2 a car accident has occurred at a busy in

Scenario Context

"A car accident has occurred at a busy intersection. Sarah, a bystander, calls the emergency dispatcher to report the incident and receive instructions on how to provide first aid until paramedics arrive."

Speakers

Sarah

An intermediate English learner who is witnessing a car crash and trying to remain calm.

Dispatcher

An emergency services professional who provides rapid, clear instructions.

The Dialogue

Tap highlighted words to view vocabulary cards below.

Dispatcher

911, what is the location of your emergency?

Sarah

Hello! There has been a bad car accident at the of Main Street and 5th Avenue.

Dispatcher

I see the location. How many vehicles are involved in the crash?

Sarah

There are two vehicles. A blue sedan and a delivery truck.

Dispatcher

Is anyone trapped inside the vehicles?

Sarah

Yes, the driver of the blue sedan is trapped. The door is .

Dispatcher

Is the driver and breathing?

Sarah

He looks unconscious. He is not responding when I knock on the window.

Dispatcher

I am an ambulance and the fire department to your location right now.

Sarah

Thank you. There is smoke coming from the truck's engine. Is it dangerous?

Dispatcher

If there is no fire, do not attempt to move the victims unless there is danger.

Sarah

The truck driver is out of his vehicle, but he is limping and looks .

Dispatcher

Tell him to sit down away from the traffic. Do not let him walk around.

Sarah

Okay, I will tell him. Sir, please sit over there on the sidewalk!

Dispatcher

Now, focus on the unconscious driver. Can you check if he is breathing?

Sarah

I can see his chest moving. He is breathing, but it is very .

Dispatcher

Check for any visible bleeding on his body.

Sarah

Wait, I see blood on his left leg. It is a deep .

Dispatcher

You need to apply constant pressure to that wound with a clean cloth.

Sarah

I have a clean shirt in my bag. I am reaching through the broken window now.

Dispatcher

Good. Press down hard. Do not lift the cloth to check the wound.

Sarah

I am applying pressure. He is starting to moan. I think he is waking up.

Dispatcher

Stay with him. Tell him to remain still and not to move his neck.

Sarah

Sir, can you hear me? Don't move your head. Help is on the way.

Dispatcher

Is the area safe for you? Watch out for other cars on the road.

Sarah

Other bystanders are directing traffic away from us now.

Dispatcher

Excellent. Keep the victim calm. Is the smoke from the truck getting worse?

Sarah

No, the smoke seems to be clearing up a little bit.

Dispatcher

The are approximately two minutes away. Stay on the line with me.

Sarah

I can hear the sirens now. They are very close.

Dispatcher

When they arrive, tell them exactly what you observed and how long he was unconscious.

Sarah

I will. They are pulling up now. The ambulance is here!

Dispatcher

You did a great job today. You can hang up once the take over.

Sarah

Thank you for the instructions. I am hanging up now. Goodbye.

Scene Vocabulary

Practice vocabulary words & meanings.

10 Terms

Intersection

/ኢንተርሴክሽን/

የመንገድ መገናኛ

A point where two or more roads meet or cross each other.

ሁለት ወይም ከዚያ በላይ መንገዶች የሚገናኙበት ወይም የሚቆራረጡበት ቦታ።

Jammed

/ጃምድ/

የተያዘ/የታገደ

Stuck and impossible to move.

ተጣብቆ ለመንቀሳቀስ የማይቻል ሁኔታ።

Conscious

/ኮንሸስ/

ንቁ/ራሱን የሚያውቅ

Aware of and responding to one's surroundings; awake.

በዙሪያው ያለውን ነገር የሚያውቅ እና ምላሽ የሚሰጥ፤ ንቁ።

Dispatching

/ዲስፓችንግ/

መላክ

Sending someone or something to a destination for a particular purpose.

ለአንድ ልዩ ዓላማ አንድን ሰው ወይም ነገር ወደ አንድ ቦታ መላክ።

Disoriented

/ዲስኦሬንትድ/

ግራ የተጋባ

Confused and unable to think clearly or know where you are.

ግራ የተጋባ እና በግልፅ ማሰብ ወይም የት እንዳለ ማወቅ የተሳነው።

Shallow

/ሻሎው/

ላዩን የሆነ/ጥልቅ ያልሆነ

Breathing that is not deep; only taking in a small amount of air.

ጥልቅ ያልሆነ አተነፋፈስ፤ ትንሽ አየር ብቻ ወደ ውስጥ ማስገባት።

Severe

/ሲቪር/

ከባድ

Very intense, serious, or strict.

በጣም ከፍተኛ፣ ከባድ ወይም ጥብቅ የሆነ።

Gash

/ጋሽ/

ጥልቅ ቁስል

A long, deep cut or wound.

ረጅም እና ጥልቅ የሆነ የመቁሰል አደጋ።

Paramedics

/ፓራሜዲክስ/

የአደጋ ጊዜ ህክምና ረዳቶች

People trained to give emergency medical care to people who are injured or ill.

ለተጎዱ ወይም ለታመሙ ሰዎች የአደጋ ጊዜ የህክምና እርዳታ ለመስጠት የሰለጠኑ ሰዎች።

Immediate

/ኢሚዲየት/

አፋጣኝ

Occurring or done at once; instant.

ወዲያውኑ የሚከሰት ወይም የሚከናወን፤ ፈጣን።