Beginner • English

discounts, returns & customer issues

Discounts, Returns & Customer Issues

Core Vocabulary

Study the key terms, pronunciations, and Amharic translation contexts.

20 Words

Refund

/ሪፈንድ/

ተመላሽ ገንዘብ

Money back for a product

ለተገዛ እቃ የሚመለስ ገንዘብ

Examples

"I want a refund."

Contextual Usage

Receipt

/ሪሲት/

ደረሰኝ

Proof of purchase document

የግዢ ማስረጃ ሰነድ

Examples

"Show me your receipt."

Contextual Usage

Discount

/ዲስካውንት/

ቅናሽ

Reduced price for an item

የእቃ ዋጋ ቅናሽ

Examples

"Is there a discount?"

Contextual Usage

Faulty

/ፎልቲ/

ብልሽት ያለው

Something that does not work correctly

በትክክል የማይሰራ ነገር

Examples

"The phone is faulty."

Contextual Usage

Exchange

/ኤክስቼንጅ/

መለወጥ

Swapping one item for another

አንድን እቃ በሌላ መለወጥ

Examples

"Can I exchange this?"

Contextual Usage

Warranty

/ዋረንቲ/

ዋስትና

Guarantee for repair or replacement

የጥገና ወይም የመተኪያ ዋስትና

Examples

"It has a one-year warranty."

Contextual Usage

Manager

/ማኔጀር/

ስራ አስኪያጅ

A person in charge of the store

የመደብሩ ኃላፊ

Examples

"Talk to the manager."

Contextual Usage

Complaint

/ኮምፕሌይንት/

ቅሬታ

Statement of dissatisfaction

ያልተደሰቱበትን ሁኔታ መግለጫ

Examples

"I have a complaint."

Contextual Usage

Policy

/ፖሊሲ/

ደንብ

Set of rules for the store

የመደብሩ መመሪያዎች

Examples

"Check the return policy."

Contextual Usage

Defective

/ዲፌክቲቭ/

ጉድለት ያለበት

Having a flaw or imperfection

ጉድለት ወይም ችግር ያለበት

Examples

"The screen is defective."

Contextual Usage

Clearance

/ክሊራንስ/

የእቃ መሟጠጫ ሽያጭ

Sale to empty old stock

የቆዩ እቃዎችን ለመጨረስ የሚደረግ ሽያጭ

Examples

"I bought it on clearance."

Contextual Usage

Bargain

/ባርገን/

ጥሩ ዋጋ

Something bought at a low price

በርካሽ ዋጋ የተገዛ ነገር

Examples

"This is a real bargain."

Contextual Usage

Voucher

/ቫውቸር/

የቅናሽ ኩፖን

A ticket for a discount or gift

ለቅናሽ የሚያገለግል ትኬት

Examples

"Use this voucher."

Contextual Usage

Coupon

/ኩፖን/

ኩፖን

Paper used to save money

ገንዘብ ለመቆጠብ የሚያገለግል ወረቀት

Examples

"I have a 10% coupon."

Contextual Usage

Credit

/ክሬዲት/

ብድር

Store money for future use

ለወደፊት ግዢ በመደብሩ የሚሰጥ ገንዘብ

Examples

"They gave me store credit."

Contextual Usage

Purchase

/ፐርቼስ/

ግዢ

The act of buying something

የመግዛት ተግባር

Examples

"Show proof of purchase."

Contextual Usage

Transaction

/ትራንዛክሽን/

የገንዘብ ዝውውር

The exchange of money for goods

ለእቃ የሚደረግ የገንዘብ ልውውጥ

Examples

"The transaction failed."

Contextual Usage

Compensation

/ኮምፔንሴሽን/

ካሳ

Payment for loss or trouble

ለደረሰ ጉዳት ወይም መጉላላት የሚከፈል ክፍያ

Examples

"I want compensation."

Contextual Usage

Apology

/አፖሎጂ/

ይቅርታ

Saying sorry for a mistake

ለስህተት ይቅርታ መጠየቅ

Examples

"Accept our apology."

Contextual Usage

Dissatisfied

/ዲሳቲስፋይድ/

ያልረካ

Not happy with a service

በአገልግሎቱ ያልተደሰተ

Examples

"I am dissatisfied with this."

Contextual Usage

Natural Dialogue

Tap any highlighted word inside speech bubbles to view its flashcard definition.

Customer

Hello, I am with my recent . This laptop is .

Clerk

I am sorry for the trouble. Do you have the or any proof of ?

Customer

Yes, I have the . I want a full because the screen is .

Clerk

Our usually offers an or store for items.

Customer

But the said the covers this .

Clerk

I see. Since it is damaged, we will offer you and a sincere .

Customer

Thank you. Can I use this for my next hunt?

Clerk

Certainly! Just present the at the counter during your next visit.

The Writing Challenge

Synthesize your vocabulary knowledge in context.

Adaptive Prompt

"Try to use the words 'refund', 'receipt', and 'complaint' in a sentence about a broken pair of shoes you bought yesterday."