customer service & business communication
Customer Service & Business Communication
Core Vocabulary
Study the key terms, pronunciations, and Amharic translation contexts.
Help
/ሄልፕ/
መርዳት
To give assistance
እርዳታ መስጠት
Examples
"I am here to help."
Assist
/አሲስት/
ማገዝ
To help someone in a task
አንድን ሰው በስራ ማገዝ
Examples
"How may I assist you?"
Service
/ሰርቪስ/
አገልግሎት
The action of helping or doing work for someone
ለአንድ ሰው የመርዳት ወይም የመሥራት ተግባር
Examples
"Our service is available 24/7."
Customer
/ካስተመር/
ደንበኛ
A person who buys goods or services
ዕቃዎችን ወይም አገልግሎቶችን የሚገዛ ሰው
Examples
"The customer is always right."
Client
/ክላይንት/
ደንበኛ
A person using the services of a professional
የባለሙያ አገልግሎት የሚጠቀም ሰው
Examples
"We have a meeting with a new client."
Business
/ቢዝነስ/
ንግድ
The practice of making one's living by engaging in commerce
በንግድ ሥራ የመሰማራት ልምድ
Examples
"Business is growing fast."
Communication
/ኮሙኒኬሽን/
ግንኙነት
Exchanging of information
መረጃ መለዋወጥ
Examples
"Clear communication is key."
Professional
/ፕሮፌሽናል/
ሙያዊ
Relating to a profession
ከሙያ ጋር የተያያዘ
Examples
"Maintain a professional tone."
Polite
/ፖላይት/
ትህትና
Showing good manners
ጥሩ ባህሪን ማሳየት
Examples
"Be polite to everyone."
Courteous
/ኮርቲየስ/
ተጫዋች እና አክባሪ
Polite and respectful
ትሁት እና አክባሪ
Examples
"He was very courteous."
Welcome
/ዌልከም/
እንኳን ደህና መጡ
A greeting to a newcomer
ለአዲስ መጤ የሚደረግ ሰላምታ
Examples
"Welcome to our company."
Greeting
/ግሪቲንግ/
ሰላምታ
A polite word or sign of welcome
ትሁት ቃል ወይም የእንኳን ደህና መጡ ምልክት
Examples
"Send them a warm greeting."
Please
/ፕሊስ/
እባክዎን
Used to be polite when asking
ሲጠይቁ ትህትናን ለማሳየት የሚያገለግል
Examples
"Please sit down."
Thanks
/ታንክስ/
ምስጋና
Expressing gratitude
ምስጋናን መግለጽ
Examples
"Thanks for your help."
Apology
/አፖሎጂ/
ይቅርታ
Expression of regret
የጸጸት መግለጫ
Examples
"Please accept my apology."
Sorry
/ሶሪ/
ይቅርታ
Feeling regret or penitence
ጸጸት መሰማት
Examples
"I am sorry for the delay."
Issue
/ኢሹ/
ችግር/ጉዳይ
An important topic or problem
አስፈላጊ ርዕስ ወይም ችግር
Examples
"We will fix this issue."
Problem
/ፕሮብሌም/
ችግር
A matter needing to be dealt with
መፍትሄ የሚያስፈልገው ጉዳይ
Examples
"Tell me about the problem."
Complaint
/ኮምፕሌይንት/
ቅሬታ
A statement that something is unsatisfactory
አንድ ነገር አጥጋቢ አለመሆኑን የሚገልጽ ቃል
Examples
"We received a complaint today."
Solution
/ሶሉሽን/
መፍትሄ
A means of solving a problem
ችግርን የመፍቻ መንገድ
Examples
"We found a solution."
Resolve
/ሪዞልቭ/
መፍታት
Settle or find a solution
መፍታት ወይም መፍትሄ ማግኘት
Examples
"I will resolve it quickly."
Fix
/ፊክስ/
ማስተካከል
To repair something
አንድን ነገር መጠገን
Examples
"Can you fix this error?"
Improve
/ኢምፕሩቭ/
ማሻሻል
To make better
የተሻለ ማድረግ
Examples
"We want to improve our service."
Quality
/ኳሊቲ/
ጥራት
Standard of something
የአንድ ነገር ደረጃ
Examples
"Quality is our priority."
Standard
/ስታንዳርድ/
ደረጃ
A level of quality
የጥራት ደረጃ
Examples
"We follow high standards."
Policy
/ፖሊሲ/
ፖሊሲ
A course of action adopted
የተወሰደ የድርጊት ሂደት
Examples
"Check the company policy."
Rule
/ሩል/
ህግ
A regulation or principle
ደንብ ወይም መርህ
Examples
"Follow the rules."
Procedure
/ፕሮሲጀር/
ቅደም ተከተል/ሂደት
An established way of doing something
አንድን ነገር የማድረጊያ መንገድ
Examples
"Follow the standard procedure."
Method
/ሜተድ/
ዘዴ
A particular way of doing something
አንድን ነገር ለማድረግ የተለየ መንገድ
Examples
"Try a different method."
Process
/ፕሮሰስ/
ሂደት
A series of actions
ተከታታይ እርምጃዎች
Examples
"The process takes time."
System
/ሲስተም/
ስርዓት/ሲስተም
A set of connected parts
የተገናኙ ክፍሎች ስብስብ
Examples
"The system is offline."
Software
/ሶፍትዌር/
ሶፍትዌር
Programs used by a computer
በኮምፒዩተር የሚጠቀሙ ፕሮግራሞች
Examples
"Install the new software."
Interface
/ኢንተርፌስ/
የመገናኛ ገጽ
Point where two systems meet
ሁለት ስርዓቶች የሚገናኙበት ነጥብ
Examples
"The interface is user-friendly."
Account
/አካውንት/
መለያ/አካውንት
A record of financial transactions
የፋይናንስ ግብይቶች መዝገብ
Examples
"Check your account balance."
User
/ዩዘር/
ተጠቃሚ
A person who uses something
አንድን ነገር የሚጠቀም ሰው
Examples
"Are you a new user?"
Login
/ሎጊን/
መግቢያ
Process of gaining access
መዳረሻ የማግኛ ሂደት
Examples
"Enter your login details."
Password
/ፓስዎርድ/
የይለፍ ቃል
Secret word to gain access
መዳረሻ ለማግኘት የሚያገለግል ሚስጥራዊ ቃል
Examples
"Never share your password."
Security
/ሴኩሪቲ/
ደህንነት
Being free from danger
ከአደጋ ነፃ መሆን
Examples
"Security is important."
Privacy
/ፕራይቨሲ/
ግላዊነት
State of being free from observation
ከክትትል ነፃ የመሆን ሁኔታ
Examples
"We respect your privacy."
Data
/ዴታ/
መረጃ
Facts and statistics
እውነታዎች እና ስታቲስቲክስ
Examples
"We analyze the data."
Information
/ኢንፎርሜሽን/
መረጃ
Facts provided or learned
የተሰጡ ወይም የተማሩ እውነታዎች
Examples
"For more information, call us."
Detail
/ዲቴይል/
ዝርዝር
An individual feature
አንድ ግለሰባዊ ባህሪ
Examples
"Explain every detail."
Personal
/ፐርሰናል/
የግል
Belonging to a person
የአንድ ሰው ንብረት የሆነ
Examples
"This is personal information."
Document
/ዶክመንት/
ሰነድ
A written or printed paper
የተፃፈ ወይም የታተመ ወረቀት
Examples
"Sign the document."
Invoice
/ኢንቮይስ/
ደረሰኝ
A list of goods sent
የተላኩ ዕቃዎች ዝርዝር
Examples
"I will send the invoice."
Bill
/ቢል/
ሒሳብ
Amount of money owed
መከፈል ያለበት የገንዘብ መጠን
Examples
"Pay the bill on time."
Payment
/ፔይመንት/
ክፍያ
The action of paying
የመክፈል ተግባር
Examples
"Payment is successful."
Transaction
/ትራንዛክሽን/
ግብይት
Instance of buying or selling
የመግዛት ወይም የመሸጥ አጋጣሚ
Examples
"The transaction was processed."
Credit
/ክሬዲት/
ብድር/ክሬዲት
Money added to an account
ወደ አካውንት የተጨመረ ገንዘብ
Examples
"Your credit is high."
Debit
/ዴቢት/
ወጪ/ዴቢት
Money taken out of an account
ከአካውንት የወጣ ገንዘብ
Examples
"Check your debit."
Refund
/ሪፈንድ/
ተመላሽ ገንዘብ
Repayment of money
የገንዘብ ክፍያ መመለስ
Examples
"You will get a refund."
Reimbursement
/ሪይምበርስመንት/
ወጪ መተኪያ
Repayment for expenses
ለወጪዎች የሚደረግ ክፍያ
Examples
"Apply for reimbursement."
Exchange
/ኤክስቼንጅ/
መለወጥ
Giving one thing and receiving another
አንድ ነገር ሰጥቶ ሌላ መቀበል
Examples
"Can I exchange this?"
Return
/ሪተርን/
መመለስ
Give back
መልሶ መስጠት
Examples
"Return the item within 30 days."
Replacement
/ሪፕሌይስመንት/
ምትክ
Something that replaces another
ሌላውን የሚተካ ነገር
Examples
"We sent a replacement."
Discount
/ዲስካውንት/
ቅናሽ
Deduction from the price
ከዋጋው ላይ የሚቀነስ
Examples
"Use this discount code."
Offer
/ኦፈር/
አቅርቦት
Expression of readiness to do something
አንድን ነገር ለማድረግ ዝግጁነትን መግለጽ
Examples
"We have a special offer."
Deal
/ዲል/
ስምምነት
A business arrangement
የንግድ ስምምነት
Examples
"It's a great deal."
Price
/ፕራይስ/
ዋጋ
Amount of money expected
የሚጠበቀው የገንዘብ መጠን
Examples
"What is the price?"
Cost
/ኮስት/
ዋጋ/ወጪ
Amount required as payment
እንደ ክፍያ የሚፈለግ መጠን
Examples
"The cost is too high."
Expense
/ኤክስፔንስ/
ወጪ
Cost incurred
የወጣ ወጪ
Examples
"Report your expenses."
Budget
/ባጀት/
በጀት
An estimate of income
የገቢ ግምት
Examples
"Stay within the budget."
Finance
/ፋይናንስ/
ፋይናንስ
Management of money
የገንዘብ አያያዝ
Examples
"Talk to the finance team."
Department
/ዲፓርትመንት/
ክፍል
Division of a large organization
የትልቅ ድርጅት ክፍል
Examples
"Which department do you work in?"
Manager
/ማናጀር/
ስራ አስኪያጅ
Person in charge
ኃላፊነት ያለበት ሰው
Examples
"Speak to the manager."
Supervisor
/ሱፐርቫይዘር/
ተቆጣጣሪ
Person who oversees work
ስራን የሚቆጣጠር ሰው
Examples
"Ask your supervisor."
Agent
/ኤጀንት/
ወኪል
Person acting for another
ለሌላ ሰው የሚሰራ ሰው
Examples
"The agent was helpful."
Representative
/ሪፕረዘንቴቲቭ/
ተወካይ
Person chosen to act for others
ሌሎችን ለመወከል የተመረጠ ሰው
Examples
"Our representative will call you."
Consultant
/ኮንሰልታንት/
አማካሪ
Expert providing advice
ምክር የሚሰጥ ባለሙያ
Examples
"Hire a consultant."
Specialist
/ስፔሻሊስት/
ባለሙያ
Person highly skilled in a field
በአንድ መስክ ከፍተኛ ክህሎት ያለው ሰው
Examples
"He is an IT specialist."
Team
/ቲም/
ቡድን
Group of people working together
አብረው የሚሰሩ ሰዎች ስብስብ
Examples
"Join our team."
Colleague
/ኮሊግ/
የስራ ባልደረባ
Person one works with
አብሮ የሚሰራ ሰው
Examples
"She is my colleague."
Staff
/ስታፍ/
ሰራተኞች
Employees of an organization
የድርጅት ሰራተኞች
Examples
"The staff is friendly."
Employee
/ኤምፕሎይ/
ተቀጣሪ
Person employed for wages
ለደመወዝ የተቀጠረ ሰው
Examples
"Every employee counts."
Employer
/ኤምፕሎየር/
አሰሪ
Person or firm that hires
የሚቀጥር ሰው ወይም ድርጅት
Examples
"The employer provides benefits."
Company
/ካምፓኒ/
ኩባንያ
A commercial business
የንግድ ስራ
Examples
"Our company is old."
Firm
/ፈርም/
ድርጅት
A business concern
የንግድ ድርጅት
Examples
"She works for a law firm."
Corporation
/ኮርፖሬሽን/
ኮርፖሬሽን
Large company
ትልቅ ኩባንያ
Examples
"It is a global corporation."
Industry
/ኢንዱስትሪ/
ኢንዱስትሪ
Economic activity
ኢኮኖሚያዊ እንቅስቃሴ
Examples
"The tech industry is huge."
Sector
/ሴክተር/
ዘርፍ
Area of the economy
የኢኮኖሚው ዘርፍ
Examples
"The private sector is growing."
Market
/ማርኬት/
ገበያ
Place of trade
የንግድ ቦታ
Examples
"The market is competitive."
Brand
/ብራንድ/
ብራንድ/መለያ
Type of product manufactured
የተመረተ ምርት ዓይነት
Examples
"Protect your brand."
Image
/ኢሜጅ/
ምስል/ገጽታ
Public perception
የህዝብ ግንዛቤ
Examples
"Company image matters."
Reputation
/ሬፒውቴሽን/
ዝና
Beliefs held about someone
ስለ አንድ ሰው የሚታመኑ እምነቶች
Examples
"We have a good reputation."
Strategy
/ስትራቴጂ/
ስትራቴጂ
Plan of action
የድርጊት መርሃ ግብር
Examples
"Follow the strategy."
Goal
/ጎል/
ግብ
Object of ambition
የምኞት ዓላማ
Examples
"Achieve your goal."
Objective
/ኦብጄክቲቭ/
ዓላማ
A thing aimed at
የታለመ ነገር
Examples
"What is your objective?"
Target
/ታርጌት/
ዒላማ
Goal or aim
ግብ ወይም ዓላማ
Examples
"Meet your target."
Success
/ሰክሰስ/
ስኬት
Accomplishment of an aim
የዓላማ ስኬት
Examples
"Success takes hard work."
Result
/ሪዛልት/
ውጤት
Consequence or outcome
ውጤት
Examples
"Show me the result."
Outcome
/አውትከም/
ውጤት
Way a thing turns out
አንድ ነገር የሚሆንበት መንገድ
Examples
"The outcome was good."
Performance
/ፐርፎርማንስ/
አፈጻጸም
Action of performing a task
ተግባርን የማከናወን ተግባር
Examples
"Excellent performance."
Review
/ሪቪው/
ግምገማ
Formal assessment
መደበኛ ግምገማ
Examples
"Write a review."
Rating
/ሬቲንግ/
ደረጃ መስጠት
Classification based on quality
በጥራት ላይ የተመሰረተ ምደባ
Examples
"Give us a five-star rating."
Feedback
/ፊድባክ/
አስተያየት
Information about reactions
ስለ ምላሾች የሚሰጥ መረጃ
Examples
"Thank you for your feedback."
Survey
/ሰርቬይ/
ጥናት/ሰርቬይ
Investigation of opinions
የአስተያየቶች ጥናት
Examples
"Complete the survey."
Response
/ሪስፖንስ/
ምላሽ
Answer or reaction
መልስ ወይም ምላሽ
Examples
"Wait for a response."
Reply
/ሪፕላይ/
መልስ መስጠት
Say something in response
በምላሹ አንድ ነገር መናገር
Examples
"Reply to the email."
Callback
/ኮልባክ/
መልሶ መደወል
Returning a call
ጥሪ መመለስ
Examples
"I will schedule a callback."
Call
/ኮል/
ጥሪ
Act of telephoning
የስልክ ጥሪ የማድረግ ተግባር
Examples
"Make a call."
Phone
/ፎን/
ስልክ
Device used for talking
ለመነጋገር የሚያገለግል መሣሪያ
Examples
"Pick up the phone."
/ኢሜይል/
ኢሜይል
Electronic mail
ኤሌክትሮኒክ መልእክት
Examples
"Send an email."
Message
/ሜሴጅ/
መልእክት
Verbal or written communication
የቃል ወይም የጽሑፍ ግንኙነት
Examples
"Leave a message."
Chat
/ቻት/
ወሬ/ቻት
Informal talk
መደበኛ ያልሆነ ውይይት
Examples
"Let's chat online."
Notification
/ኖቲፊኬሽን/
ማሳወቂያ
Act of notifying
የማሳወቅ ተግባር
Examples
"Check your notification."
Inquiry
/ኢንኳይሪ/
ጥያቄ/ምርመራ
Act of asking for information
መረጃ የመጠየቅ ተግባር
Examples
"I have an inquiry."
Question
/ኩዌስችን/
ጥያቄ
Sentence addressed to get information
መረጃ ለማግኘት የሚቀርብ ዓረፍተ ነገር
Examples
"Ask a question."
Answer
/አንሰር/
መልስ
Response to a question
ለጥያቄ የሚሰጥ ምላሽ
Examples
"Give me the answer."
Clarify
/ክላሪፋይ/
ማብራራት
Make clear
ግልጽ ማድረግ
Examples
"Please clarify this point."
Understand
/አንደርስታንድ/
መረዳት
Perceive the meaning
ትርጉሙን መረዳት
Examples
"Do you understand?"
Listen
/ሊሰን/
ማዳመጥ
Give attention to sound
ለድምጽ ትኩረት መስጠት
Examples
"Listen to the customer."
Speak
/ስፒክ/
መናገር
Say something
አንድ ነገር መናገር
Examples
"Speak clearly."
Verbal
/ቨርባል/
የቃል
Relating to words
ከቃላት ጋር የተያያዘ
Examples
"Give a verbal warning."
Written
/ሪትን/
የጽሁፍ
In the form of writing
በጽሁፍ መልክ
Examples
"Request a written report."
Clear
/ክሊር/
ግልጽ
Easy to perceive
ለመረዳት ቀላል
Examples
"The instructions are clear."
Concise
/ኮንሳይስ/
አጭር እና ግልጽ
Giving information clearly and briefly
መረጃን በግልጽ እና በአጭሩ መስጠት
Examples
"Keep it concise."
Brief
/ብሪፍ/
አጭር
Short duration
አጭር ቆይታ
Examples
"A brief meeting."
Formal
/ፎርማል/
መደበኛ
Done in accordance with rules
በህግ መሰረት የተከናወነ
Examples
"Use formal language."
Informal
/ኢንፎርማል/
መደበኛ ያልሆነ
Relaxed and unofficial
ዘና ያለ እና ኦፊሴላዊ ያልሆነ
Examples
"An informal talk."
Etiquette
/ኤቲኬት/
ስነ-ምግባር
Code of polite behavior
የትህትና ባህሪ ደንብ
Examples
"Business etiquette is vital."
Manner
/ማነር/
ባህሪ/መንገድ
Way in which a thing is done
አንድ ነገር የሚከናወንበት መንገድ
Examples
"Behave in a polite manner."
Respect
/ሪስፔክት/
ክብር
Feeling of deep admiration
ጥልቅ አድናቆት መሰማት
Examples
"Respect your clients."
Value
/ቫልዩ/
ዋጋ/እሴት
Importance or worth
አስፈላጊነት ወይም ዋጋ
Examples
"We value your business."
Trust
/ትረስት/
እምነት
Belief in reliability
በአስተማማኝነት ላይ ያለ እምነት
Examples
"Build trust with clients."
Confidence
/ኮንፊደንስ/
በራስ መተማመን
Feeling of self-assurance
የመተማመን ስሜት
Examples
"Have confidence in yourself."
Reliable
/ሪላየብል/
አስተማማኝ
Consistently good in quality
በጥራት ጥሩ የሆነ
Examples
"He is a reliable worker."
Efficient
/ኢፊሸንት/
ቀልጣፋ
Achieving maximum productivity
ከፍተኛ ምርታማነትን ማሳካት
Examples
"Be efficient."
Prompt
/ፕሮምፕት/
ፈጣን
Done without delay
ያለ መዘግየት የተከናወነ
Examples
"A prompt reply."
Urgent
/አርጀንት/
አስቸኳይ
Requiring immediate action
አፋጣኝ እርምጃ የሚፈልግ
Examples
"This is urgent."
Priority
/ፕራዮሪቲ/
ቅድሚያ የሚሰጠው
Regarded as more important
እንደ አስፈላጊ የሚቆጠር
Examples
"Safety is our priority."
Delay
/ዲሌይ/
መዘግየት
Make late or slow
ማዘግየት
Examples
"Apologize for the delay."
Wait
/ዌይት/
መጠበቅ
Stay where one is
ባሉበት መቆየት
Examples
"Please wait a moment."
Hold
/ሆልድ/
መያዝ/መቆየት
Wait on the phone line
በስልክ መስመር ላይ መጠበቅ
Examples
"Can I put you on hold?"
Transfer
/ትራንስፈር/
ማስተላለፍ
Move to another place
ወደ ሌላ ቦታ ማዛወር
Examples
"Transfer the call."
Escalate
/ኤስካሌት/
ከፍ ማድረግ/ማሳደግ
Increase rapidly or refer to higher level
በፍጥነት መጨመር ወይም ወደ ከፍተኛ ደረጃ ማስተላለፍ
Examples
"Escalate the complaint."
Follow-up
/ፎሎ-አፕ/
ክትትል
Further action
ተጨማሪ እርምጃ
Examples
"Send a follow-up email."
Update
/አፕዴት/
ማዘመን
Make more modern
የበለጠ ዘመናዊ ማድረግ
Examples
"Update the software."
Status
/ስታተስ/
ሁኔታ
Relative social or professional position
አንጻራዊ ማህበራዊ ወይም ሙያዊ አቋም
Examples
"What is the status?"
Progress
/ፕሮግረስ/
እድገት/ሂደት
Forward movement
ወደ ፊት መጓዝ
Examples
"We are making progress."
Development
/ዴቨሎፕመንት/
ልማት/እድገት
Growth or new stage
እድገት ወይም አዲስ ደረጃ
Examples
"Business development is key."
Expansion
/ኤክስፓንሽን/
ማስፋፊያ
Action of becoming larger
ትልቅ የመሆን ተግባር
Examples
"The expansion plan is ready."
Contract
/ኮንትራት/
ውል
Written agreement
የጽሁፍ ስምምነት
Examples
"Sign the contract."
Agreement
/አግሪመንት/
ስምምነት
Harmony or accordance
ስምምነት
Examples
"We reached an agreement."
Terms
/ተርምስ/
ውሎች/ቃላት
Conditions of an agreement
የስምምነት ሁኔታዎች
Examples
"Accept the terms."
Condition
/ኮንዲሽን/
ሁኔታ
The state of something
የአንድ ነገር ሁኔታ
Examples
"Check the condition."
Sign
/ሳይን/
መፈረም
Write one's name
ስም መጻፍ
Examples
"Please sign here."
Signature
/ሲግኔቸር/
ፊርማ
A person's name written by themselves
የአንድ ሰው ስም በራሱ የተጻፈ
Examples
"I need your signature."
Legal
/ሊጋል/
ህጋዊ
Based on law
በህግ ላይ የተመሰረተ
Examples
"Consult the legal team."
Compliance
/ኮምፕላያንስ/
ተገዢነት
Action of complying with a wish or command
ምኞትን ወይም ትዕዛዝን የማክበር ተግባር
Examples
"Ensure compliance."
Ethics
/ኤቲክስ/
ስነ-ምግባር
Moral principles
የሞራል መርሆዎች
Examples
"Business ethics are important."
Conduct
/ኮንዳክት/
ባህሪ/አካሄድ
Manner of a person's behavior
የአንድ ሰው ባህሪ መንገድ
Examples
"Professional conduct is required."
Behavior
/ቢሄቪየር/
ጠባይ
Way in which one acts
አንድ ሰው የሚሠራበት መንገድ
Examples
"Good behavior is expected."
Attitude
/አቲቲውድ/
አመለካከት
Way of thinking
የማሰብ መንገድ
Examples
"Keep a positive attitude."
Positive
/ፖዘቲቭ/
አዎንታዊ
Constructive or optimistic
ገንቢ ወይም ብሩህ አመለካከት
Examples
"Stay positive."
Negative
/ኔጋቲቭ/
አሉታዊ
Lacking in positive qualities
አዎንታዊ ባህሪያት የሌለው
Examples
"Avoid negative feedback."
Neutral
/ኒውትራል/
ገለልተኛ
Not supporting either side
የትኛውንም ወገን የማይደግፍ
Examples
"Be neutral."
Empathetic
/ኤምፓቴቲክ/
ሌላውን የሚረዳ
Showing empathy
ሌላውን ሰው የመረዳት ስሜት ማሳየት
Examples
"Be empathetic to clients."
Sincere
/ሲንሲየር/
ቅን
Free from pretense
ከይስሙላ የጸዳ
Examples
"Your apology was sincere."
Patient
/ፔሸንት/
ታጋሽ
Able to accept delay
መዘግየትን መቀበል የሚችል
Examples
"Be patient with customers."
Calm
/ካም/
ረጋ ያለ
Not showing nervous
ጭንቀት የማያሳይ
Examples
"Stay calm."
Stress
/ስትረስ/
ጭንቀት
State of mental strain
የአእምሮ ውጥረት ሁኔታ
Examples
"Avoid stress."
Pressure
/ፕሬሸር/
ውጥረት/ጫና
Continuous physical force
ቀጣይነት ያለው ጫና
Examples
"Work under pressure."
Deadline
/ዴድላይን/
የጊዜ ገደብ
Latest time
የመጨረሻው ጊዜ
Examples
"Meet the deadline."
Schedule
/ስኬጁል/
መርሃ ግብር
Plan of activities
የእንቅስቃሴዎች እቅድ
Examples
"Follow the schedule."
Appointment
/አፖይንትመንት/
ቀጠሮ
Arrangement to meet
ለመገናኘት የሚደረግ ስምምነት
Examples
"Set an appointment."
Meeting
/ሚቲንግ/
ስብሰባ
Assembly of people
የሰዎች ስብሰባ
Examples
"Attend the meeting."
Conference
/ኮንፈረንስ/
ጉባኤ
Formal meeting for discussion
መደበኛ የውይይት ስብሰባ
Examples
"Go to the conference."
Presentation
/ፕረዘንቴሽን/
ዝግጅት/ማቅረቢያ
Speech giving information
መረጃ የሚሰጥ ንግግር
Examples
"Good presentation."
Report
/ሪፖርት/
ሪፖርት
Account given
የተሰጠ መግለጫ
Examples
"Submit the report."
Summary
/ሰመሪ/
ማጠቃለያ
Brief statement
አጭር መግለጫ
Examples
"Give a summary."
Note
/ኖት/
ማስታወሻ
Brief record
አጭር መዝገብ
Examples
"Take a note."
File
/ፋይል/
ፋይል
Folder for documents
ለሰነዶች የሚሆን ፎልደር
Examples
"Save the file."
Record
/ሬከርድ/
መዝገብ
Permanent form of information
ቋሚ የመረጃ ቅጽ
Examples
"Keep a record."
Database
/ዴታቤዝ/
የመረጃ ቋት
Structured set of data
የተደራጀ የመረጃ ስብስብ
Examples
"Update the database."
Server
/ሰርቨር/
ሰርቨር
Computer providing data
መረጃ የሚሰጥ ኮምፒውተር
Examples
"The server is down."
Online
/ኦንላይን/
በኢንተርኔት
Connected to the internet
ከኢንተርኔት ጋር የተገናኘ
Examples
"I am online."
Offline
/ኦፍላይን/
ከኢንተርኔት ውጪ
Not connected to the internet
ከኢንተርኔት ጋር ያልተገናኘ
Examples
"The system is offline."
Connection
/ኮኔክሽን/
ግንኙነት
Relationship between things
በነገሮች መካከል ያለው ግንኙነት
Examples
"Poor connection."
Network
/ኔትዎርክ/
ኔትዎርክ
Group of interconnected people
እርስ በእርስ የተገናኙ ሰዎች ስብስብ
Examples
"Expand your network."
Access
/አክሰስ/
መዳረሻ
Right to use
የመጠቀም መብት
Examples
"I have access."
Permission
/ፐርሚሽን/
ፈቃድ
Act of allowing
የመፍቀድ ተግባር
Examples
"Ask for permission."
Grant
/ግራንት/
መስጠት
Agree to give
ለመስጠት መስማማት
Examples
"Grant access."
Deny
/ዲናይ/
መከልከል
Refuse to give
ለመስጠት ፈቃደኛ አለመሆን
Examples
"Deny request."
Cancel
/ካንሰል/
መሰረዝ
Decide that an event will not take place
አንድ ክስተት እንደማይካሄድ መወሰን
Examples
"Cancel the order."
Void
/ቮይድ/
ዋጋ ቢስ
Invalid
ጋባነት የሌለው
Examples
"The contract is void."
Valid
/ቫሊድ/
ትክክለኛ
Legally binding
በህግ የሚያስገድድ
Examples
"Is it valid?"
Expired
/ኤክስፓይርድ/
ጊዜው ያለፈበት
Having come to an end
ያበቃ
Examples
"The link expired."
Renew
/ሪኒው/
ማደስ
Resume after an interruption
ከመቋረጥ በኋላ መቀጠል
Examples
"Renew your plan."
Subscription
/ሰብስክሪፕሽን/
ደንበኝነት/ምዝገባ
Arrangement to receive a service
አገልግሎት ለማግኘት የሚደረግ ዝግጅት
Examples
"Monthly subscription."
Plan
/ፕላን/
እቅድ
Intention or proposal
ሃሳብ ወይም ጥያቄ
Examples
"Choose a plan."
Basic
/ቤዚክ/
መሰረታዊ
Fundamental
መሰረታዊ
Examples
"The basic plan."
Premium
/ፕሪሚየም/
ፕሪሚየም/ልዩ
High quality
ከፍተኛ ጥራት
Examples
"Upgrade to premium."
Standard
/ስታንዳርድ/
መደበኛ
Regular
መደበኛ
Examples
"Use standard shipping."
Deluxe
/ዲላክስ/
ቅንጡ
Luxurious
የቅንጦት
Examples
"The deluxe suite."
Package
/ፓኬጅ/
ጥቅል
Bundle of items
የእቃዎች ስብስብ
Examples
"Buy the package."
Shipping
/ሺፒንግ/
ጭነት/መላኪያ
Transport of goods
የእቃዎች መጓጓዣ
Examples
"Free shipping."
Delivery
/ዴሊቨሪ/
ርክክብ
Act of delivering
የማድረስ ተግባር
Examples
"Check the delivery status."
Tracking
/ትራኪንግ/
ክትትል
Following progress
ሂደትን መከተል
Examples
"Where is the tracking number?"
Receipt
/ሪሲት/
ደረሰኝ
Written acknowledgment of receiving money
ገንዘብ መቀበልን የሚገልጽ የጽሁፍ እውቅና
Examples
"Keep your receipt."
Natural Dialogue
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