complaints, apologies & requests
Complaints, Apologies & Requests
Core Vocabulary
Study the key terms, pronunciations, and Amharic translation contexts.
apologize
/አፖሎጃይዝ/
ይቅርታ መጠየቅ
To express regret for a mistake
ለተፈጠረ ስህተት ጸጸትን መግለጽ
Examples
"I apologize for the late arrival."
request
/ሪኩዌስት/
ጥያቄ
To ask for something politely
አንድን ነገር በትህትና መጠየቅ
Examples
"May I make a special request?"
complaint
/ኮምፕሌንት/
ቅሬታ
A statement that something is unsatisfactory
አንድ ነገር አጥጋቢ አለመሆኑን የሚገልጽ መግለጫ
Examples
"I want to file a formal complaint."
regret
/ሪግሬት/
ጸጸት
Feeling of sadness about a mistake
ስለተሰራ ስህተት የሚሰማ የሃዘን ስሜት
Examples
"I deeply regret the misunderstanding."
fault
/ፎልት/
ጥፋት
Responsibility for an error
ለአንድ ስህተት ተጠያቂነት
Examples
"It was not my fault."
mistake
/ሚስቴክ/
ስህተት
An incorrect action or decision
ትክክል ያልሆነ ድርጊት ወይም ውሳኔ
Examples
"We made a mistake in your bill."
refund
/ሪፈንድ/
ተመላሽ ክፍያ
Money returned to a customer
ለደንበኛ የሚመለስ ገንዘብ
Examples
"I would like a full refund."
policy
/ፖሊሲ/
መመሪያ
A set of rules followed by an organization
በአንድ ድርጅት የሚከተሉ ደንቦች
Examples
"It is against our company policy."
broken
/ብሮክን/
የተሰበረ
Not working or damaged
የማይሰራ ወይም የተጎዳ
Examples
"The screen is broken."
fix
/ፊክስ/
ማስተካከል
To repair something
አንድን ነገር መጠገን
Examples
"Can you fix this issue?"
urgent
/አርጀንት/
አስቸኳይ
Requiring immediate attention
አፋጣኝ ትኩረት የሚሻ
Examples
"This is an urgent matter."
assist
/አሲስት/
መርዳት
To help someone
አንድን ሰው ማገዝ
Examples
"How can I assist you today?"
dissatisfied
/ዲስሳቲስፋይድ/
ያልረካ
Not happy with the service
በአገልግሎቱ ያልተደሰተ
Examples
"The customer was dissatisfied."
error
/ኤረር/
ስህተት
A technical mistake
ቴክኒካዊ ስህተት
Examples
"There is a system error."
forgive
/ፎርጊቭ/
ይቅር ማለት
To stop being angry at someone
በአንድ ሰው ላይ መቆጣትን ማቆም
Examples
"Please forgive my rudeness."
pardon
/ፓርደን/
ይቅርታ
Another word for excuse me
ለይቅርታ የሚጠቅም ሌላ ቃል
Examples
"I beg your pardon?"
replace
/ሪፕሌስ/
መተካት
To give a new item for an old one
በአሮጌው ፋንታ አዲስ መስጠት
Examples
"We will replace the item."
delay
/ዲሌይ/
መዘግየት
When something happens late
አንድ ነገር ዘግይቶ ሲከሰት
Examples
"Sorry for the delay."
manager
/ማናጀር/
ስራ አስኪያጅ
A person in charge of a business
የንግድ ድርጅት ኃላፊ
Examples
"Speak with the manager."
receipt
/ሪሲት/
ደረሰኝ
Proof of purchase
የግዢ ማስረጃ
Examples
"Do you have the receipt?"
issue
/ኢሹ/
ችግር
A problem or concern
ችግር ወይም አሳሳቢ ጉዳይ
Examples
"We are resolving the issue."
unhappy
/አንሃፒ/
ያልተደሰተ
Not feeling glad
ደስታ የማይሰማው
Examples
"I am unhappy with the food."
favor
/ፌቨር/
ውለታ
A kind act for someone
ለአንድ ሰው የሚደረግ ደግነት
Examples
"Can you do me a favor?"
assistance
/አሲስታንስ/
እርዳታ
The act of helping
የመርዳት ተግባር
Examples
"I need some assistance."
guarantee
/ጋራንቲ/
ዋስትና
A formal promise of quality
ጥራትን የሚያረጋግጥ ቃል
Examples
"This has a one-year guarantee."
compensate
/ኮምፔንሴት/
ካሳ መክፈል
To give money for a loss
ለጉዳት ገንዘብ መክፈል
Examples
"They will compensate you."
solution
/ሶሉሽን/
መፍትሄ
The answer to a problem
ለችግር የሚሆን መልስ
Examples
"We found a solution."
immediately
/ኢሚዲየትሊ/
በአፋጣኝ
Right now without delay
አሁኑኑ ያለ ምንም መዘግየት
Examples
"Fix it immediately."
patience
/ፔሸንስ/
ትዕግስት
Ability to wait quietly
በዝምታ የመጠበቅ ችሎታ
Examples
"Thank you for your patience."
rude
/ሩድ/
ባለጌ
Not polite
ጨዋ ያልሆነ
Examples
"The staff was rude."
polite
/ፖላይት/
ጨዋ
Having good manners
ጥሩ ስነ-ምግባር ያለው
Examples
"He was very polite."
frustrated
/ፍረስትሬትድ/
ተስፋ የቆረጠ
Feeling annoyed or stuck
ብስጭት ወይም የመሰላቸት ስሜት
Examples
"I feel frustrated by this."
exchange
/ኤክስቼንጅ/
መለዋወጥ
To swap one item for another
አንድን ነገር በሌላ መለወጥ
Examples
"Can I exchange this shirt?"
faulty
/ፎልቲ/
ብልሽት ያለበት
Not working correctly
በትክክል የማይሰራ
Examples
"The machine is faulty."
damaged
/ዳሜጅድ/
የተጎዳ
Physically harmed
በአካል የተጎዳ
Examples
"The box arrived damaged."
explain
/ኤክስፕሌይን/
ማስረዳት
To make something clear
አንድን ነገር ግልጽ ማድረግ
Examples
"Please explain the rules."
credit
/ክሬዲት/
ብድር
Money added to an account
ወደ ሂሳብ የሚጨመር ገንዘብ
Examples
"We will give you store credit."
formal
/ፎርማል/
ይፋዊ
Official and professional
ይፋዊ እና ሙያዊ የሆነ
Examples
"Write a formal letter."
clarify
/ክላሪፋይ/
ማብራራት
To make less confused
ግራ መጋባትን ማስወገድ
Examples
"Can you clarify your request?"
billing
/ቢሊንግ/
ክፍያ አከፋፈል
Process of charging money
ገንዘብ የማስከፈል ሂደት
Examples
"There is a billing error."
resolve
/ሪዞልቭ/
መፍታት
To settle a problem
ችግርን እልባት መስጠት
Examples
"Let's resolve this peacefully."
defective
/ዲፌክቲቭ/
ጉድለት ያለበት
Having a flaw
ጉድለት ያለው
Examples
"The bulb is defective."
angry
/አንግሪ/
የተቆጣ
Feeling strong displeasure
ከፍተኛ ያለመደሰት ስሜት
Examples
"Don't be angry with me."
serious
/ሲሪየስ/
ቁምነገር
Important and not funny
አስፈላጊ እና ቀልድ ያልሆነ
Examples
"This is a serious complaint."
service
/ሰርቪስ/
አገልግሎት
Work done for others
ለሌሎች የሚሰራ ስራ
Examples
"The service was excellent."
support
/ሰፖርት/
ድጋፍ
Help or assistance
እርዳታ ወይም ድጋፍ
Examples
"Contact technical support."
quality
/ኳሊቲ/
ጥራት
How good or bad something is
የአንድ ነገር ጥሩነት ወይም መጥፎነት
Examples
"The quality is very poor."
expectation
/ኤክስፔክቴሽን/
ተስፋ/ግምት
Belief about the future
ስለ ወደፊቱ ጊዜ የሚኖር እምነት
Examples
"It failed my expectation."
honest
/ኦነስት/
ታማኝ
Telling the truth
እውነትን መናገር
Examples
"Please be honest with me."
feedback
/ፊድባክ/
አስተያየት
Information about a product
ስለ ምርት የሚሰጥ መረጃ
Examples
"We value your feedback."
improvement
/ኢምፕሩቭመንት/
መሻሻል
Getting better
የተሻለ መሆን
Examples
"We need improvement here."
possible
/ፖሲብል/
ሊሆን የሚችል
Able to be done
ሊደረግ የሚችል
Examples
"Is it possible to help?"
upset
/አፕሴት/
የተበሳጨ
Unhappy and worried
ያልተደሰተ እና የተጨነቀ
Examples
"She was upset about the late fee."
responsible
/ሪስፖንሲብል/
ተጠያቂ
In charge of something
ለአንድ ነገር ኃላፊነት ያለው
Examples
"Who is responsible for this?"
misunderstanding
/ሚስአንደርስታንዲንግ/
አለመግባባት
A failure to understand correctly
በትክክል የመረዳት ችግር
Examples
"It was just a misunderstanding."
communication
/ኮሚኒኬሽን/
መግባቢያ/ግንኙነት
Exchanging information
መረጃ መለዋወጥ
Examples
"Poor communication causes issues."
discuss
/ዲስካስ/
መወያየት
To talk about something
ስለ አንድ ነገር ማውራት
Examples
"Let's discuss the bill."
cancel
/ካንሰል/
መሰረዝ
To stop a planned event
የታቀደን ነገር ማቆም
Examples
"I want to cancel my order."
reschedule
/ሪስኬጁል/
ጊዜ መለወጥ
To change the time of a meeting
የስብሰባ ጊዜን መለወጥ
Examples
"Can we reschedule for tomorrow?"
signature
/ሲግኔቸር/
ፊርማ
Your name written by you
በራስዎ የሚጻፍ ስም
Examples
"I need your signature here."
official
/ኦፊሻል/
ይፋዊ
Authorized by an organization
በድርጅት የተፈቀደ
Examples
"This is an official document."
attention
/አቴንሽን/
ትኩረት
Notice taken of someone
ለአንድ ሰው የሚሰጥ ጥንቃቄ
Examples
"Thank you for your attention."
concern
/ኮንሰርን/
ስጋት
A matter of interest or worry
የፍላጎት ወይም የጭንቀት ጉዳይ
Examples
"I have a concern about safety."
experience
/ኤክስፒሪያንስ/
ልምድ
Knowledge gained over time
በጊዜ ሂደት የሚገኝ እውቀት
Examples
"It was a bad experience."
standard
/ስታንዳርድ/
ደረጃ
Level of quality
የጥራት ደረጃ
Examples
"The standard is very high."
value
/ቫልዩ/
እሴት
The worth of something
የአንድ ነገር ዋጋ/ጥቅም
Examples
"This is great value."
price
/ፕራይስ/
ዋጋ
Amount of money for an item
ለአንድ ዕቃ የሚከፈል ገንዘብ
Examples
"The price is too high."
charge
/ቻርጅ/
ክፍያ
Price asked for service
ለአገልግሎት የሚጠየቅ ዋጋ
Examples
"Is there an extra charge?"
bill
/ቢል/
ሂሳብ
Request for payment
የክፍያ መጠየቂያ
Examples
"Please pay the bill."
invoice
/ኢንቮይስ/
ደረሰኝ
Detailed list of goods sent
የተላኩ ዕቃዎች ዝርዝር
Examples
"Send me the invoice."
payment
/ፔይመንት/
ክፍያ
The act of paying
የመክፈል ተግባር
Examples
"Payment is due today."
cash
/ካሽ/
ጥሬ ገንዘብ
Money in coins or notes
ሳንቲም ወይም ኖት ገንዘብ
Examples
"I will pay in cash."
card
/ካርድ/
ካርድ
Plastic used for payment
ለክፍያ የሚያገለግል ፕላስቲክ
Examples
"Do you accept card?"
transfer
/ትራንስፈር/
ማስተላለፍ
Moving money from accounts
ገንዘብን ከሂሳብ ማዘዋወር
Examples
"Bank transfer is fast."
contact
/ኮንታክት/
ግንኙነት
To communicate with someone
ከአንድ ሰው ጋር መገናኘት
Examples
"Contact us for help."
detail
/ዲቴይል/
ዝርዝር
A small part of something
የአንድ ነገር ትንሽ ክፍል
Examples
"I need every detail."
arrival
/አራይቫል/
መምጣት
The act of reaching a place
ቦታ የመድረስ ተግባር
Examples
"Wait for the arrival."
departure
/ዲፓርቸር/
መነሳት
The act of leaving
የመሄድ ተግባር
Examples
"The departure is late."
verify
/ቬሪፋይ/
ማረጋገጥ
To check if something is true
እውነተኝነቱን መመርመር
Examples
"Verify the account."
terms
/ተርምስ/
ደንቦች
Conditions of an agreement
የስምምነት ሁኔታዎች
Examples
"Read the terms."
contract
/ኮንትራክት/
ውል
Legal agreement
ህጋዊ ስምምነት
Examples
"Sign the contract."
promise
/ፕሮሚስ/
ቃል መግባት
To say you will do something
አንድን ነገር አደርጋለሁ ብሎ መናገር
Examples
"I promise to help."
truth
/ትሩዝ/
እውነት
The actual facts
ትክክለኛ እውነታዎች
Examples
"Tell the truth."
wrong
/ሮንግ/
ስህተት
Not correct
ትክክል ያልሆነ
Examples
"This is the wrong size."
correct
/ኮሬክት/
ትክክል
Right and accurate
ትክክለኛ እና ጥንቁቅ
Examples
"Is this correct?"
accident
/አክሲደንት/
አደጋ/አጋጣሚ
Unintentional event
ሳይታሰብ የሚፈጠር ክስተት
Examples
"It was an accident."
minor
/ማይነር/
ትንሽ
Not very serious
በጣም ከባድ ያልሆነ
Examples
"A minor delay occurred."
major
/ሜጀር/
ትልቅ/ከባድ
Very important or serious
በጣም አስፈላጊ ወይም ከባድ
Examples
"This is a major problem."
busy
/ቢዚ/
ስራ የበዛበት
Having a lot to do
ብዙ የሚሰራ ስራ ያለው
Examples
"The line is busy."
available
/አቬይለብል/
የሚገኝ
Ready for use
ለአገልግሎት ዝግጁ
Examples
"Is the manager available?"
discount
/ዲስካውንት/
ቅናሽ
Reduced price
የተቀነሰ ዋጋ
Examples
"Can I get a discount?"
offer
/ኦፈር/
ጥያቄ/ማቅረቢያ
To present for acceptance
ለመቀበል ማቅረብ
Examples
"They offered an apology."
shipping
/ሺፒንግ/
ጭነት
Sending goods
ዕቃዎችን መላክ
Examples
"Shipping is free."
package
/ፓኬጅ/
ጥቅል
Box for shipping
ለመላኪያ የሚሆን ሳጥን
Examples
"The package is heavy."
size
/ሳይዝ/
መጠን
Dimensions of an item
የአንድ ዕቃ ልኬት
Examples
"I need a large size."
color
/ከለር/
ቀለም
Appearance like red or blue
እንደ ቀይ ወይም ሰማያዊ ያለ መልክ
Examples
"The color is wrong."
noise
/ኖይዝ/
ጩኸት
Loud sound
ከፍተኛ ድምጽ
Examples
"Stop the noise."
clear
/ክሊር/
ግልጽ
Easy to understand
ለመረዳት ቀላል
Examples
"Is that clear?"
clean
/ክሊን/
ንጹህ
Free from dirt
ከቆሻሻ የጸዳ
Examples
"Keep the room clean."
messy
/ሜሲ/
የተዝረከረከ
Untidy or dirty
ያልተስተካከለ ወይም የቆሸሸ
Examples
"The kitchen is messy."
pardon
/ፓርደን/
ይቅርታ
Asking to repeat
እንዲደገም መጠየቅ
Examples
"I beg your pardon."
sorry
/ሶሪ/
ይቅርታ
Feeling regret
ጸጸት መሰማት
Examples
"I am sorry."
help
/ሄልፕ/
መርዳት
Providing aid
እርዳታ መስጠት
Examples
"Please help me."
wait
/ዌይት/
መጠበቅ
Stay until time
እስከሚደርስ መቆየት
Examples
"Please wait here."
talk
/ቶክ/
ማውራት
Speaking to someone
ከአንድ ሰው ጋር መነጋገር
Examples
"We need to talk."
money
/መኒ/
ገንዘብ
Currency used for trade
ለንግድ የሚውል ገንዘብ
Examples
"I lost my money."
time
/ታይም/
ጊዜ
Measured period
የሚለካ ወቅት
Examples
"Do you have time?"
date
/ዴት/
ቀን
Day of the month
የወሩ ቀን
Examples
"What is the date?"
phone
/ፎን/
ስልክ
Device for calling
ለመደወያ የሚያገለግል መሳሪያ
Examples
"Use the phone."
form
/ፎርም/
ቅጽ
Document to fill
የሚሞላ ሰነድ
Examples
"Fill out the form."
sign
/ሳይን/
መፈረም
To write signature
ፊርማ ማኖር
Examples
"Please sign here."
kind
/ካይንድ/
ደግ
Nice and helpful
ጥሩ እና ረዳት
Examples
"He is very kind."
worry
/ወሪ/
መጨነቅ
To feel anxious
ጭንቀት መሰማት
Examples
"Don't worry about it."
care
/ኬር/
ጥንቃቄ
Attention to safety
ለደህንነት የሚሰጥ ትኩረት
Examples
"Take care of this."
situation
/ሲቹዌሽን/
ሁኔታ
Set of circumstances
የሁኔታዎች ስብስብ
Examples
"The situation is bad."
low
/ሎው/
ዝቅተኛ
Not high
ከፍተኛ ያልሆነ
Examples
"The quality is low."
high
/ሀይ/
ከፍተኛ
Great amount
ትልቅ መጠን
Examples
"The price is high."
fast
/ፋስት/
ፈጣን
Moving quickly
በፍጥነት የሚንቀሳቀስ
Examples
"Be fast please."
slow
/ስሎው/
ቀስተኛ
Not fast
ፈጣን ያልሆነ
Examples
"The service is slow."
buy
/ባይ/
መግዛት
To get by paying
በክፍያ ማግኘት
Examples
"I want to buy this."
sell
/ሴል/
መሸጥ
To give for money
በገንዘብ መስጠት
Examples
"They sell electronics."
store
/ስቶር/
ሱቅ
Place to buy goods
ዕቃ የሚገዛበት ቦታ
Examples
"Go to the store."
shop
/ሾፕ/
ሱቅ
To buy things
ነገሮችን መግዛት
Examples
"I love to shop."
account
/አካውንት/
ሂሳብ
Record of money
የገንዘብ መዝገብ
Examples
"Check your account."
full
/ፉል/
ሙሉ
Containing all it can
መያዝ የሚችለውን ያህል የያዘ
Examples
"The refund is full."
empty
/ኤምፕቲ/
ባዶ
Containing nothing
ምንም ያልያዘ
Examples
"The box is empty."
heavy
/ሄቪ/
ከባድ
Weighing a lot
ክብደቱ ከፍተኛ የሆነ
Examples
"The bag is heavy."
light
/ላይት/
ቀላል
Not heavy
ከባድ ያልሆነ
Examples
"The box is light."
dark
/ዳርክ/
ጨለማ
No light
ብርሃን የሌለው
Examples
"The room is dark."
bright
/ብራይት/
ብሩህ
Having light
ብርሃን ያለው
Examples
"The light is bright."
quiet
/ኳየት/
ጸጥታ
No noise
ጩኸት የሌለበት
Examples
"Please be quiet."
loud
/ላውድ/
ጩኸት
Making much noise
ብዙ ጩኸት የሚፈጥር
Examples
"The music is loud."
right
/ራይት/
ትክክል
Correct fact
ትክክለኛ እውነታ
Examples
"You are right."
meeting
/ሚቲንግ/
ስብሰባ
Gathering of people
የሰዎች ስብስብ
Examples
"Attend the meeting."
appointment
/አፖይንትመንት/
ቀጠሮ
Agreed time to meet
ለመገናኘት የተስማሙበት ጊዜ
Examples
"I have an appointment."
schedule
/ስኬጁል/
ጊዜ ሰሌዳ
Plan of times
የጊዜ እቅድ
Examples
"Check the schedule."
rule
/ሩል/
ደንብ
Instruction for behavior
የባህሪ መመሪያ
Examples
"Follow the rule."
supervisor
/ሱፐርቫይዘር/
ተቆጣጣሪ
Person who watches work
ስራን የሚከታተል ሰው
Examples
"Ask the supervisor."
policy
/ፖሊሲ/
መመሪያ
Plan of action
የድርጊት እቅድ
Examples
"It is the policy."
informal
/ኢንፎርማል/
መደበኛ ያልሆነ
Casual and relaxed
ዘና ያለ እና መደበኛ ያልሆነ
Examples
"An informal chat."
respectful
/ሪስፔክትፉል/
አክባሪ
Showing honor
ክብርን የሚያሳይ
Examples
"Be respectful."
helpful
/ሄልፕፉል/
ረዳት
Giving useful aid
ጠቃሚ እርዳታ የሚሰጥ
Examples
"She is helpful."
worry
/ወሪ/
ጭንቀት
Anxious thought
የጭንቀት ሃሳብ
Examples
"Forget your worry."
pricey
/ፕራይሲ/
ውድ
Expensive
ውድ የሆነ
Examples
"The hotel was pricey."
fee
/ፊ/
ክፍያ
Payment for service
ለአገልግሎት የሚከፈል ገንዘብ
Examples
"There is a small fee."
bank
/ባንክ/
ባንክ
Financial institution
የፋይናንስ ተቋም
Examples
"Go to the bank."
/ሜይል/
መልዕክት
Letters or packages
ደብዳቤዎች ወይም ጥቅሎች
Examples
"Check the mail."
/ኢሜይል/
ኢሜይል
Electronic message
ኤሌክትሮኒክ መልዕክት
Examples
"Send an email."
call
/ኮል/
መደወል
To phone someone
ለአንድ ሰው በስልክ መደወል
Examples
"Give me a call."
info
/ኢንፎ/
መረጃ
Short for information
የመረጃ አጭር ቃል
Examples
"Need more info."
address
/አድሬስ/
አድራሻ
Where you live
የሚኖሩበት ቦታ
Examples
"What is your address?"
location
/ሎኬሽን/
አካባቢ/ቦታ
A specific place
የተወሰነ ቦታ
Examples
"Find the location."
check
/ቼክ/
መፈተሽ
To examine
መረዳት/መመርመር
Examples
"Check the bill."
confirm
/ኮንፈርም/
ማረጋገጥ
To prove as true
እውነት መሆኑን ማረጋገጥ
Examples
"Confirm the time."
guarantee
/ጋራንቲ/
ዋስትና
Assurance of quality
የጥራት ዋስትና
Examples
"A lifetime guarantee."
warranty
/ዋራንቲ/
ዋስትና
Repair promise
የጥገና ቃል ኪዳን
Examples
"The warranty expired."
terms
/ተርምስ/
ሁኔታዎች
Provisions in a deal
በስምምነት ውስጥ ያሉ ሁኔታዎች
Examples
"Accept the terms."
condition
/ኮንዲሽን/
ሁኔታ
State of something
የአንድ ነገር ሁኔታ
Examples
"Good condition."
agreement
/አግሪመንት/
ስምምነት
Mutual understanding
የጋራ መግባባት
Examples
"Reach an agreement."
trust
/ትረስት/
እምነት
Belief in someone
በአንድ ሰው ላይ የሚኖር እምነት
Examples
"I trust you."
belief
/ቢሊፍ/
እምነት
Something held as true
እውነት ነው ተብሎ የሚታመን
Examples
"It is my belief."
lie
/ላይ/
መዋሸት
Not telling truth
እውነት አለመናገር
Examples
"Do not lie."
purpose
/ፐርፐዝ/
አላማ
Reason for action
ለአንድ ተግባር ምክንያት
Examples
"What is the purpose?"
intentional
/ኢንቴንሽናል/
ታስቦበት የተደረገ
Done on purpose
ሆን ተብሎ የተደረገ
Examples
"It was intentional."
accidental
/አክሲደንታል/
በአጋጣሚ
Happening by chance
በአጋጣሚ የሚከሰት
Examples
"An accidental spill."
depth
/ዴፕዝ/
ጥልቀት
Distance downwards
ወደ ታች ያለው ርቀት
Examples
"The depth is low."
partial
/ፓርሻል/
ከፊል
Not whole
ሙሉ ያልሆነ
Examples
"A partial refund."
free
/ፍሪ/
ነጻ
No cost
ዋጋ የሌለው
Examples
"Is it free?"
coupon
/ኩፖን/
ኩፖን
Voucher for discount
የቅናሽ ሰነድ
Examples
"Use a coupon."
deal
/ዲል/
ስምምነት
Business arrangement
የንግድ ስምምነት
Examples
"A great deal."
sale
/ሴል/
ሽያጭ
Selling at low price
በቅናሽ ዋጋ መሸጥ
Examples
"Is it on sale?"
online
/ኦንላይን/
በኢንተርኔት
On the internet
በኢንተርኔት ላይ የሚገኝ
Examples
"Shop online."
delivery
/ዴሊቨሪ/
ርክክብ
Bringing goods
ዕቃዎችን ማድረስ
Examples
"Fast delivery."
box
/ቦክስ/
ሳጥን
Container
መያዣ
Examples
"Open the box."
weight
/ዌይት/
ክብደት
How heavy something is
የአንድ ነገር ክብደት
Examples
"Check the weight."
shape
/ሼፕ/
ቅርጽ
Form of object
የአንድ ነገር መልክ
Examples
"Wrong shape."
material
/ማቴሪያል/
ቁስ
What things are made of
ነገሮች የተሰሩበት ነገር
Examples
"High quality material."
sound
/ሳውንድ/
ድምጽ
Something heard
የሚሰማ ነገር
Examples
"Clear sound."
pardon
/ፓርደን/
ይቅርታ
Forgive a person
አንድን ሰው ይቅር ማለት
Examples
"I pardon you."
unhappy
/አንሃፒ/
ያልተደሰተ
Sad or displeased
ያዘነ ወይም ያልተደሰተ
Examples
"I am unhappy."
faulty
/ፎልቲ/
ጉድለት ያለበት
Malfunctioning
በትክክል የማይሰራ
Examples
"The phone is faulty."
credit
/ክሬዲት/
ብድር
Trust of payment
የክፍያ እምነት
Examples
"Store credit only."
exchange
/ኤክስቼንጅ/
ልውውጥ
Swap items
ዕቃዎችን መለዋወጥ
Examples
"Need an exchange."
billing
/ቢሊንግ/
ክፍያ
Invoicing
ደረሰኝ መቁረጥ
Examples
"Billing is slow."
receipt
/ሪሲት/
ደረሰኝ
Paper of purchase
የግዢ ወረቀት
Examples
"Keep the receipt."
broken
/ብሮክን/
የተሰበረ
Damaged into pieces
ወደ ቁርጥራጭ የተለወጠ
Examples
"The vase is broken."
sorry
/ሶሪ/
ይቅርታ
Feeling bad for mistake
ለስህተት መጥፎ ስሜት መሰማት
Examples
"So sorry for that."
kindly
/ካይንድሊ/
በትህትና
In a nice way
በጥሩ ሁኔታ
Examples
"Kindly assist me."
favor
/ፌቨር/
ውለታ
Helpful act
ረዳት ተግባር
Examples
"Do a favor."
Natural Dialogue
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The Writing Challenge
Synthesize your vocabulary knowledge in context.