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complaints, apologies & requests

Complaints, Apologies & Requests

Core Vocabulary

Study the key terms, pronunciations, and Amharic translation contexts.

189 Words

apologize

/አፖሎጃይዝ/

ይቅርታ መጠየቅ

To express regret for a mistake

ለተፈጠረ ስህተት ጸጸትን መግለጽ

Examples

"I apologize for the late arrival."

Contextual Usage

request

/ሪኩዌስት/

ጥያቄ

To ask for something politely

አንድን ነገር በትህትና መጠየቅ

Examples

"May I make a special request?"

Contextual Usage

complaint

/ኮምፕሌንት/

ቅሬታ

A statement that something is unsatisfactory

አንድ ነገር አጥጋቢ አለመሆኑን የሚገልጽ መግለጫ

Examples

"I want to file a formal complaint."

Contextual Usage

regret

/ሪግሬት/

ጸጸት

Feeling of sadness about a mistake

ስለተሰራ ስህተት የሚሰማ የሃዘን ስሜት

Examples

"I deeply regret the misunderstanding."

Contextual Usage

fault

/ፎልት/

ጥፋት

Responsibility for an error

ለአንድ ስህተት ተጠያቂነት

Examples

"It was not my fault."

Contextual Usage

mistake

/ሚስቴክ/

ስህተት

An incorrect action or decision

ትክክል ያልሆነ ድርጊት ወይም ውሳኔ

Examples

"We made a mistake in your bill."

Contextual Usage

refund

/ሪፈንድ/

ተመላሽ ክፍያ

Money returned to a customer

ለደንበኛ የሚመለስ ገንዘብ

Examples

"I would like a full refund."

Contextual Usage

policy

/ፖሊሲ/

መመሪያ

A set of rules followed by an organization

በአንድ ድርጅት የሚከተሉ ደንቦች

Examples

"It is against our company policy."

Contextual Usage

broken

/ብሮክን/

የተሰበረ

Not working or damaged

የማይሰራ ወይም የተጎዳ

Examples

"The screen is broken."

Contextual Usage

fix

/ፊክስ/

ማስተካከል

To repair something

አንድን ነገር መጠገን

Examples

"Can you fix this issue?"

Contextual Usage

urgent

/አርጀንት/

አስቸኳይ

Requiring immediate attention

አፋጣኝ ትኩረት የሚሻ

Examples

"This is an urgent matter."

Contextual Usage

assist

/አሲስት/

መርዳት

To help someone

አንድን ሰው ማገዝ

Examples

"How can I assist you today?"

Contextual Usage

dissatisfied

/ዲስሳቲስፋይድ/

ያልረካ

Not happy with the service

በአገልግሎቱ ያልተደሰተ

Examples

"The customer was dissatisfied."

Contextual Usage

error

/ኤረር/

ስህተት

A technical mistake

ቴክኒካዊ ስህተት

Examples

"There is a system error."

Contextual Usage

forgive

/ፎርጊቭ/

ይቅር ማለት

To stop being angry at someone

በአንድ ሰው ላይ መቆጣትን ማቆም

Examples

"Please forgive my rudeness."

Contextual Usage

pardon

/ፓርደን/

ይቅርታ

Another word for excuse me

ለይቅርታ የሚጠቅም ሌላ ቃል

Examples

"I beg your pardon?"

Contextual Usage

replace

/ሪፕሌስ/

መተካት

To give a new item for an old one

በአሮጌው ፋንታ አዲስ መስጠት

Examples

"We will replace the item."

Contextual Usage

delay

/ዲሌይ/

መዘግየት

When something happens late

አንድ ነገር ዘግይቶ ሲከሰት

Examples

"Sorry for the delay."

Contextual Usage

manager

/ማናጀር/

ስራ አስኪያጅ

A person in charge of a business

የንግድ ድርጅት ኃላፊ

Examples

"Speak with the manager."

Contextual Usage

receipt

/ሪሲት/

ደረሰኝ

Proof of purchase

የግዢ ማስረጃ

Examples

"Do you have the receipt?"

Contextual Usage

issue

/ኢሹ/

ችግር

A problem or concern

ችግር ወይም አሳሳቢ ጉዳይ

Examples

"We are resolving the issue."

Contextual Usage

unhappy

/አንሃፒ/

ያልተደሰተ

Not feeling glad

ደስታ የማይሰማው

Examples

"I am unhappy with the food."

Contextual Usage

favor

/ፌቨር/

ውለታ

A kind act for someone

ለአንድ ሰው የሚደረግ ደግነት

Examples

"Can you do me a favor?"

Contextual Usage

assistance

/አሲስታንስ/

እርዳታ

The act of helping

የመርዳት ተግባር

Examples

"I need some assistance."

Contextual Usage

guarantee

/ጋራንቲ/

ዋስትና

A formal promise of quality

ጥራትን የሚያረጋግጥ ቃል

Examples

"This has a one-year guarantee."

Contextual Usage

compensate

/ኮምፔንሴት/

ካሳ መክፈል

To give money for a loss

ለጉዳት ገንዘብ መክፈል

Examples

"They will compensate you."

Contextual Usage

solution

/ሶሉሽን/

መፍትሄ

The answer to a problem

ለችግር የሚሆን መልስ

Examples

"We found a solution."

Contextual Usage

immediately

/ኢሚዲየትሊ/

በአፋጣኝ

Right now without delay

አሁኑኑ ያለ ምንም መዘግየት

Examples

"Fix it immediately."

Contextual Usage

patience

/ፔሸንስ/

ትዕግስት

Ability to wait quietly

በዝምታ የመጠበቅ ችሎታ

Examples

"Thank you for your patience."

Contextual Usage

rude

/ሩድ/

ባለጌ

Not polite

ጨዋ ያልሆነ

Examples

"The staff was rude."

Contextual Usage

polite

/ፖላይት/

ጨዋ

Having good manners

ጥሩ ስነ-ምግባር ያለው

Examples

"He was very polite."

Contextual Usage

frustrated

/ፍረስትሬትድ/

ተስፋ የቆረጠ

Feeling annoyed or stuck

ብስጭት ወይም የመሰላቸት ስሜት

Examples

"I feel frustrated by this."

Contextual Usage

exchange

/ኤክስቼንጅ/

መለዋወጥ

To swap one item for another

አንድን ነገር በሌላ መለወጥ

Examples

"Can I exchange this shirt?"

Contextual Usage

faulty

/ፎልቲ/

ብልሽት ያለበት

Not working correctly

በትክክል የማይሰራ

Examples

"The machine is faulty."

Contextual Usage

damaged

/ዳሜጅድ/

የተጎዳ

Physically harmed

በአካል የተጎዳ

Examples

"The box arrived damaged."

Contextual Usage

explain

/ኤክስፕሌይን/

ማስረዳት

To make something clear

አንድን ነገር ግልጽ ማድረግ

Examples

"Please explain the rules."

Contextual Usage

credit

/ክሬዲት/

ብድር

Money added to an account

ወደ ሂሳብ የሚጨመር ገንዘብ

Examples

"We will give you store credit."

Contextual Usage

formal

/ፎርማል/

ይፋዊ

Official and professional

ይፋዊ እና ሙያዊ የሆነ

Examples

"Write a formal letter."

Contextual Usage

clarify

/ክላሪፋይ/

ማብራራት

To make less confused

ግራ መጋባትን ማስወገድ

Examples

"Can you clarify your request?"

Contextual Usage

billing

/ቢሊንግ/

ክፍያ አከፋፈል

Process of charging money

ገንዘብ የማስከፈል ሂደት

Examples

"There is a billing error."

Contextual Usage

resolve

/ሪዞልቭ/

መፍታት

To settle a problem

ችግርን እልባት መስጠት

Examples

"Let's resolve this peacefully."

Contextual Usage

defective

/ዲፌክቲቭ/

ጉድለት ያለበት

Having a flaw

ጉድለት ያለው

Examples

"The bulb is defective."

Contextual Usage

angry

/አንግሪ/

የተቆጣ

Feeling strong displeasure

ከፍተኛ ያለመደሰት ስሜት

Examples

"Don't be angry with me."

Contextual Usage

serious

/ሲሪየስ/

ቁምነገር

Important and not funny

አስፈላጊ እና ቀልድ ያልሆነ

Examples

"This is a serious complaint."

Contextual Usage

service

/ሰርቪስ/

አገልግሎት

Work done for others

ለሌሎች የሚሰራ ስራ

Examples

"The service was excellent."

Contextual Usage

support

/ሰፖርት/

ድጋፍ

Help or assistance

እርዳታ ወይም ድጋፍ

Examples

"Contact technical support."

Contextual Usage

quality

/ኳሊቲ/

ጥራት

How good or bad something is

የአንድ ነገር ጥሩነት ወይም መጥፎነት

Examples

"The quality is very poor."

Contextual Usage

expectation

/ኤክስፔክቴሽን/

ተስፋ/ግምት

Belief about the future

ስለ ወደፊቱ ጊዜ የሚኖር እምነት

Examples

"It failed my expectation."

Contextual Usage

honest

/ኦነስት/

ታማኝ

Telling the truth

እውነትን መናገር

Examples

"Please be honest with me."

Contextual Usage

feedback

/ፊድባክ/

አስተያየት

Information about a product

ስለ ምርት የሚሰጥ መረጃ

Examples

"We value your feedback."

Contextual Usage

improvement

/ኢምፕሩቭመንት/

መሻሻል

Getting better

የተሻለ መሆን

Examples

"We need improvement here."

Contextual Usage

possible

/ፖሲብል/

ሊሆን የሚችል

Able to be done

ሊደረግ የሚችል

Examples

"Is it possible to help?"

Contextual Usage

upset

/አፕሴት/

የተበሳጨ

Unhappy and worried

ያልተደሰተ እና የተጨነቀ

Examples

"She was upset about the late fee."

Contextual Usage

responsible

/ሪስፖንሲብል/

ተጠያቂ

In charge of something

ለአንድ ነገር ኃላፊነት ያለው

Examples

"Who is responsible for this?"

Contextual Usage

misunderstanding

/ሚስአንደርስታንዲንግ/

አለመግባባት

A failure to understand correctly

በትክክል የመረዳት ችግር

Examples

"It was just a misunderstanding."

Contextual Usage

communication

/ኮሚኒኬሽን/

መግባቢያ/ግንኙነት

Exchanging information

መረጃ መለዋወጥ

Examples

"Poor communication causes issues."

Contextual Usage

discuss

/ዲስካስ/

መወያየት

To talk about something

ስለ አንድ ነገር ማውራት

Examples

"Let's discuss the bill."

Contextual Usage

cancel

/ካንሰል/

መሰረዝ

To stop a planned event

የታቀደን ነገር ማቆም

Examples

"I want to cancel my order."

Contextual Usage

reschedule

/ሪስኬጁል/

ጊዜ መለወጥ

To change the time of a meeting

የስብሰባ ጊዜን መለወጥ

Examples

"Can we reschedule for tomorrow?"

Contextual Usage

signature

/ሲግኔቸር/

ፊርማ

Your name written by you

በራስዎ የሚጻፍ ስም

Examples

"I need your signature here."

Contextual Usage

official

/ኦፊሻል/

ይፋዊ

Authorized by an organization

በድርጅት የተፈቀደ

Examples

"This is an official document."

Contextual Usage

attention

/አቴንሽን/

ትኩረት

Notice taken of someone

ለአንድ ሰው የሚሰጥ ጥንቃቄ

Examples

"Thank you for your attention."

Contextual Usage

concern

/ኮንሰርን/

ስጋት

A matter of interest or worry

የፍላጎት ወይም የጭንቀት ጉዳይ

Examples

"I have a concern about safety."

Contextual Usage

experience

/ኤክስፒሪያንስ/

ልምድ

Knowledge gained over time

በጊዜ ሂደት የሚገኝ እውቀት

Examples

"It was a bad experience."

Contextual Usage

standard

/ስታንዳርድ/

ደረጃ

Level of quality

የጥራት ደረጃ

Examples

"The standard is very high."

Contextual Usage

value

/ቫልዩ/

እሴት

The worth of something

የአንድ ነገር ዋጋ/ጥቅም

Examples

"This is great value."

Contextual Usage

price

/ፕራይስ/

ዋጋ

Amount of money for an item

ለአንድ ዕቃ የሚከፈል ገንዘብ

Examples

"The price is too high."

Contextual Usage

charge

/ቻርጅ/

ክፍያ

Price asked for service

ለአገልግሎት የሚጠየቅ ዋጋ

Examples

"Is there an extra charge?"

Contextual Usage

bill

/ቢል/

ሂሳብ

Request for payment

የክፍያ መጠየቂያ

Examples

"Please pay the bill."

Contextual Usage

invoice

/ኢንቮይስ/

ደረሰኝ

Detailed list of goods sent

የተላኩ ዕቃዎች ዝርዝር

Examples

"Send me the invoice."

Contextual Usage

payment

/ፔይመንት/

ክፍያ

The act of paying

የመክፈል ተግባር

Examples

"Payment is due today."

Contextual Usage

cash

/ካሽ/

ጥሬ ገንዘብ

Money in coins or notes

ሳንቲም ወይም ኖት ገንዘብ

Examples

"I will pay in cash."

Contextual Usage

card

/ካርድ/

ካርድ

Plastic used for payment

ለክፍያ የሚያገለግል ፕላስቲክ

Examples

"Do you accept card?"

Contextual Usage

transfer

/ትራንስፈር/

ማስተላለፍ

Moving money from accounts

ገንዘብን ከሂሳብ ማዘዋወር

Examples

"Bank transfer is fast."

Contextual Usage

contact

/ኮንታክት/

ግንኙነት

To communicate with someone

ከአንድ ሰው ጋር መገናኘት

Examples

"Contact us for help."

Contextual Usage

detail

/ዲቴይል/

ዝርዝር

A small part of something

የአንድ ነገር ትንሽ ክፍል

Examples

"I need every detail."

Contextual Usage

arrival

/አራይቫል/

መምጣት

The act of reaching a place

ቦታ የመድረስ ተግባር

Examples

"Wait for the arrival."

Contextual Usage

departure

/ዲፓርቸር/

መነሳት

The act of leaving

የመሄድ ተግባር

Examples

"The departure is late."

Contextual Usage

verify

/ቬሪፋይ/

ማረጋገጥ

To check if something is true

እውነተኝነቱን መመርመር

Examples

"Verify the account."

Contextual Usage

terms

/ተርምስ/

ደንቦች

Conditions of an agreement

የስምምነት ሁኔታዎች

Examples

"Read the terms."

Contextual Usage

contract

/ኮንትራክት/

ውል

Legal agreement

ህጋዊ ስምምነት

Examples

"Sign the contract."

Contextual Usage

promise

/ፕሮሚስ/

ቃል መግባት

To say you will do something

አንድን ነገር አደርጋለሁ ብሎ መናገር

Examples

"I promise to help."

Contextual Usage

truth

/ትሩዝ/

እውነት

The actual facts

ትክክለኛ እውነታዎች

Examples

"Tell the truth."

Contextual Usage

wrong

/ሮንግ/

ስህተት

Not correct

ትክክል ያልሆነ

Examples

"This is the wrong size."

Contextual Usage

correct

/ኮሬክት/

ትክክል

Right and accurate

ትክክለኛ እና ጥንቁቅ

Examples

"Is this correct?"

Contextual Usage

accident

/አክሲደንት/

አደጋ/አጋጣሚ

Unintentional event

ሳይታሰብ የሚፈጠር ክስተት

Examples

"It was an accident."

Contextual Usage

minor

/ማይነር/

ትንሽ

Not very serious

በጣም ከባድ ያልሆነ

Examples

"A minor delay occurred."

Contextual Usage

major

/ሜጀር/

ትልቅ/ከባድ

Very important or serious

በጣም አስፈላጊ ወይም ከባድ

Examples

"This is a major problem."

Contextual Usage

busy

/ቢዚ/

ስራ የበዛበት

Having a lot to do

ብዙ የሚሰራ ስራ ያለው

Examples

"The line is busy."

Contextual Usage

available

/አቬይለብል/

የሚገኝ

Ready for use

ለአገልግሎት ዝግጁ

Examples

"Is the manager available?"

Contextual Usage

discount

/ዲስካውንት/

ቅናሽ

Reduced price

የተቀነሰ ዋጋ

Examples

"Can I get a discount?"

Contextual Usage

offer

/ኦፈር/

ጥያቄ/ማቅረቢያ

To present for acceptance

ለመቀበል ማቅረብ

Examples

"They offered an apology."

Contextual Usage

shipping

/ሺፒንግ/

ጭነት

Sending goods

ዕቃዎችን መላክ

Examples

"Shipping is free."

Contextual Usage

package

/ፓኬጅ/

ጥቅል

Box for shipping

ለመላኪያ የሚሆን ሳጥን

Examples

"The package is heavy."

Contextual Usage

size

/ሳይዝ/

መጠን

Dimensions of an item

የአንድ ዕቃ ልኬት

Examples

"I need a large size."

Contextual Usage

color

/ከለር/

ቀለም

Appearance like red or blue

እንደ ቀይ ወይም ሰማያዊ ያለ መልክ

Examples

"The color is wrong."

Contextual Usage

noise

/ኖይዝ/

ጩኸት

Loud sound

ከፍተኛ ድምጽ

Examples

"Stop the noise."

Contextual Usage

clear

/ክሊር/

ግልጽ

Easy to understand

ለመረዳት ቀላል

Examples

"Is that clear?"

Contextual Usage

clean

/ክሊን/

ንጹህ

Free from dirt

ከቆሻሻ የጸዳ

Examples

"Keep the room clean."

Contextual Usage

messy

/ሜሲ/

የተዝረከረከ

Untidy or dirty

ያልተስተካከለ ወይም የቆሸሸ

Examples

"The kitchen is messy."

Contextual Usage

pardon

/ፓርደን/

ይቅርታ

Asking to repeat

እንዲደገም መጠየቅ

Examples

"I beg your pardon."

Contextual Usage

sorry

/ሶሪ/

ይቅርታ

Feeling regret

ጸጸት መሰማት

Examples

"I am sorry."

Contextual Usage

help

/ሄልፕ/

መርዳት

Providing aid

እርዳታ መስጠት

Examples

"Please help me."

Contextual Usage

wait

/ዌይት/

መጠበቅ

Stay until time

እስከሚደርስ መቆየት

Examples

"Please wait here."

Contextual Usage

talk

/ቶክ/

ማውራት

Speaking to someone

ከአንድ ሰው ጋር መነጋገር

Examples

"We need to talk."

Contextual Usage

money

/መኒ/

ገንዘብ

Currency used for trade

ለንግድ የሚውል ገንዘብ

Examples

"I lost my money."

Contextual Usage

time

/ታይም/

ጊዜ

Measured period

የሚለካ ወቅት

Examples

"Do you have time?"

Contextual Usage

date

/ዴት/

ቀን

Day of the month

የወሩ ቀን

Examples

"What is the date?"

Contextual Usage

phone

/ፎን/

ስልክ

Device for calling

ለመደወያ የሚያገለግል መሳሪያ

Examples

"Use the phone."

Contextual Usage

form

/ፎርም/

ቅጽ

Document to fill

የሚሞላ ሰነድ

Examples

"Fill out the form."

Contextual Usage

sign

/ሳይን/

መፈረም

To write signature

ፊርማ ማኖር

Examples

"Please sign here."

Contextual Usage

kind

/ካይንድ/

ደግ

Nice and helpful

ጥሩ እና ረዳት

Examples

"He is very kind."

Contextual Usage

worry

/ወሪ/

መጨነቅ

To feel anxious

ጭንቀት መሰማት

Examples

"Don't worry about it."

Contextual Usage

care

/ኬር/

ጥንቃቄ

Attention to safety

ለደህንነት የሚሰጥ ትኩረት

Examples

"Take care of this."

Contextual Usage

situation

/ሲቹዌሽን/

ሁኔታ

Set of circumstances

የሁኔታዎች ስብስብ

Examples

"The situation is bad."

Contextual Usage

low

/ሎው/

ዝቅተኛ

Not high

ከፍተኛ ያልሆነ

Examples

"The quality is low."

Contextual Usage

high

/ሀይ/

ከፍተኛ

Great amount

ትልቅ መጠን

Examples

"The price is high."

Contextual Usage

fast

/ፋስት/

ፈጣን

Moving quickly

በፍጥነት የሚንቀሳቀስ

Examples

"Be fast please."

Contextual Usage

slow

/ስሎው/

ቀስተኛ

Not fast

ፈጣን ያልሆነ

Examples

"The service is slow."

Contextual Usage

buy

/ባይ/

መግዛት

To get by paying

በክፍያ ማግኘት

Examples

"I want to buy this."

Contextual Usage

sell

/ሴል/

መሸጥ

To give for money

በገንዘብ መስጠት

Examples

"They sell electronics."

Contextual Usage

store

/ስቶር/

ሱቅ

Place to buy goods

ዕቃ የሚገዛበት ቦታ

Examples

"Go to the store."

Contextual Usage

shop

/ሾፕ/

ሱቅ

To buy things

ነገሮችን መግዛት

Examples

"I love to shop."

Contextual Usage

account

/አካውንት/

ሂሳብ

Record of money

የገንዘብ መዝገብ

Examples

"Check your account."

Contextual Usage

full

/ፉል/

ሙሉ

Containing all it can

መያዝ የሚችለውን ያህል የያዘ

Examples

"The refund is full."

Contextual Usage

empty

/ኤምፕቲ/

ባዶ

Containing nothing

ምንም ያልያዘ

Examples

"The box is empty."

Contextual Usage

heavy

/ሄቪ/

ከባድ

Weighing a lot

ክብደቱ ከፍተኛ የሆነ

Examples

"The bag is heavy."

Contextual Usage

light

/ላይት/

ቀላል

Not heavy

ከባድ ያልሆነ

Examples

"The box is light."

Contextual Usage

dark

/ዳርክ/

ጨለማ

No light

ብርሃን የሌለው

Examples

"The room is dark."

Contextual Usage

bright

/ብራይት/

ብሩህ

Having light

ብርሃን ያለው

Examples

"The light is bright."

Contextual Usage

quiet

/ኳየት/

ጸጥታ

No noise

ጩኸት የሌለበት

Examples

"Please be quiet."

Contextual Usage

loud

/ላውድ/

ጩኸት

Making much noise

ብዙ ጩኸት የሚፈጥር

Examples

"The music is loud."

Contextual Usage

right

/ራይት/

ትክክል

Correct fact

ትክክለኛ እውነታ

Examples

"You are right."

Contextual Usage

meeting

/ሚቲንግ/

ስብሰባ

Gathering of people

የሰዎች ስብስብ

Examples

"Attend the meeting."

Contextual Usage

appointment

/አፖይንትመንት/

ቀጠሮ

Agreed time to meet

ለመገናኘት የተስማሙበት ጊዜ

Examples

"I have an appointment."

Contextual Usage

schedule

/ስኬጁል/

ጊዜ ሰሌዳ

Plan of times

የጊዜ እቅድ

Examples

"Check the schedule."

Contextual Usage

rule

/ሩል/

ደንብ

Instruction for behavior

የባህሪ መመሪያ

Examples

"Follow the rule."

Contextual Usage

supervisor

/ሱፐርቫይዘር/

ተቆጣጣሪ

Person who watches work

ስራን የሚከታተል ሰው

Examples

"Ask the supervisor."

Contextual Usage

policy

/ፖሊሲ/

መመሪያ

Plan of action

የድርጊት እቅድ

Examples

"It is the policy."

Contextual Usage

informal

/ኢንፎርማል/

መደበኛ ያልሆነ

Casual and relaxed

ዘና ያለ እና መደበኛ ያልሆነ

Examples

"An informal chat."

Contextual Usage

respectful

/ሪስፔክትፉል/

አክባሪ

Showing honor

ክብርን የሚያሳይ

Examples

"Be respectful."

Contextual Usage

helpful

/ሄልፕፉል/

ረዳት

Giving useful aid

ጠቃሚ እርዳታ የሚሰጥ

Examples

"She is helpful."

Contextual Usage

worry

/ወሪ/

ጭንቀት

Anxious thought

የጭንቀት ሃሳብ

Examples

"Forget your worry."

Contextual Usage

pricey

/ፕራይሲ/

ውድ

Expensive

ውድ የሆነ

Examples

"The hotel was pricey."

Contextual Usage

fee

/ፊ/

ክፍያ

Payment for service

ለአገልግሎት የሚከፈል ገንዘብ

Examples

"There is a small fee."

Contextual Usage

bank

/ባንክ/

ባንክ

Financial institution

የፋይናንስ ተቋም

Examples

"Go to the bank."

Contextual Usage

mail

/ሜይል/

መልዕክት

Letters or packages

ደብዳቤዎች ወይም ጥቅሎች

Examples

"Check the mail."

Contextual Usage

email

/ኢሜይል/

ኢሜይል

Electronic message

ኤሌክትሮኒክ መልዕክት

Examples

"Send an email."

Contextual Usage

call

/ኮል/

መደወል

To phone someone

ለአንድ ሰው በስልክ መደወል

Examples

"Give me a call."

Contextual Usage

info

/ኢንፎ/

መረጃ

Short for information

የመረጃ አጭር ቃል

Examples

"Need more info."

Contextual Usage

address

/አድሬስ/

አድራሻ

Where you live

የሚኖሩበት ቦታ

Examples

"What is your address?"

Contextual Usage

location

/ሎኬሽን/

አካባቢ/ቦታ

A specific place

የተወሰነ ቦታ

Examples

"Find the location."

Contextual Usage

check

/ቼክ/

መፈተሽ

To examine

መረዳት/መመርመር

Examples

"Check the bill."

Contextual Usage

confirm

/ኮንፈርም/

ማረጋገጥ

To prove as true

እውነት መሆኑን ማረጋገጥ

Examples

"Confirm the time."

Contextual Usage

guarantee

/ጋራንቲ/

ዋስትና

Assurance of quality

የጥራት ዋስትና

Examples

"A lifetime guarantee."

Contextual Usage

warranty

/ዋራንቲ/

ዋስትና

Repair promise

የጥገና ቃል ኪዳን

Examples

"The warranty expired."

Contextual Usage

terms

/ተርምስ/

ሁኔታዎች

Provisions in a deal

በስምምነት ውስጥ ያሉ ሁኔታዎች

Examples

"Accept the terms."

Contextual Usage

condition

/ኮንዲሽን/

ሁኔታ

State of something

የአንድ ነገር ሁኔታ

Examples

"Good condition."

Contextual Usage

agreement

/አግሪመንት/

ስምምነት

Mutual understanding

የጋራ መግባባት

Examples

"Reach an agreement."

Contextual Usage

trust

/ትረስት/

እምነት

Belief in someone

በአንድ ሰው ላይ የሚኖር እምነት

Examples

"I trust you."

Contextual Usage

belief

/ቢሊፍ/

እምነት

Something held as true

እውነት ነው ተብሎ የሚታመን

Examples

"It is my belief."

Contextual Usage

lie

/ላይ/

መዋሸት

Not telling truth

እውነት አለመናገር

Examples

"Do not lie."

Contextual Usage

purpose

/ፐርፐዝ/

አላማ

Reason for action

ለአንድ ተግባር ምክንያት

Examples

"What is the purpose?"

Contextual Usage

intentional

/ኢንቴንሽናል/

ታስቦበት የተደረገ

Done on purpose

ሆን ተብሎ የተደረገ

Examples

"It was intentional."

Contextual Usage

accidental

/አክሲደንታል/

በአጋጣሚ

Happening by chance

በአጋጣሚ የሚከሰት

Examples

"An accidental spill."

Contextual Usage

depth

/ዴፕዝ/

ጥልቀት

Distance downwards

ወደ ታች ያለው ርቀት

Examples

"The depth is low."

Contextual Usage

partial

/ፓርሻል/

ከፊል

Not whole

ሙሉ ያልሆነ

Examples

"A partial refund."

Contextual Usage

free

/ፍሪ/

ነጻ

No cost

ዋጋ የሌለው

Examples

"Is it free?"

Contextual Usage

coupon

/ኩፖን/

ኩፖን

Voucher for discount

የቅናሽ ሰነድ

Examples

"Use a coupon."

Contextual Usage

deal

/ዲል/

ስምምነት

Business arrangement

የንግድ ስምምነት

Examples

"A great deal."

Contextual Usage

sale

/ሴል/

ሽያጭ

Selling at low price

በቅናሽ ዋጋ መሸጥ

Examples

"Is it on sale?"

Contextual Usage

online

/ኦንላይን/

በኢንተርኔት

On the internet

በኢንተርኔት ላይ የሚገኝ

Examples

"Shop online."

Contextual Usage

delivery

/ዴሊቨሪ/

ርክክብ

Bringing goods

ዕቃዎችን ማድረስ

Examples

"Fast delivery."

Contextual Usage

box

/ቦክስ/

ሳጥን

Container

መያዣ

Examples

"Open the box."

Contextual Usage

weight

/ዌይት/

ክብደት

How heavy something is

የአንድ ነገር ክብደት

Examples

"Check the weight."

Contextual Usage

shape

/ሼፕ/

ቅርጽ

Form of object

የአንድ ነገር መልክ

Examples

"Wrong shape."

Contextual Usage

material

/ማቴሪያል/

ቁስ

What things are made of

ነገሮች የተሰሩበት ነገር

Examples

"High quality material."

Contextual Usage

sound

/ሳውንድ/

ድምጽ

Something heard

የሚሰማ ነገር

Examples

"Clear sound."

Contextual Usage

pardon

/ፓርደን/

ይቅርታ

Forgive a person

አንድን ሰው ይቅር ማለት

Examples

"I pardon you."

Contextual Usage

unhappy

/አንሃፒ/

ያልተደሰተ

Sad or displeased

ያዘነ ወይም ያልተደሰተ

Examples

"I am unhappy."

Contextual Usage

faulty

/ፎልቲ/

ጉድለት ያለበት

Malfunctioning

በትክክል የማይሰራ

Examples

"The phone is faulty."

Contextual Usage

credit

/ክሬዲት/

ብድር

Trust of payment

የክፍያ እምነት

Examples

"Store credit only."

Contextual Usage

exchange

/ኤክስቼንጅ/

ልውውጥ

Swap items

ዕቃዎችን መለዋወጥ

Examples

"Need an exchange."

Contextual Usage

billing

/ቢሊንግ/

ክፍያ

Invoicing

ደረሰኝ መቁረጥ

Examples

"Billing is slow."

Contextual Usage

receipt

/ሪሲት/

ደረሰኝ

Paper of purchase

የግዢ ወረቀት

Examples

"Keep the receipt."

Contextual Usage

broken

/ብሮክን/

የተሰበረ

Damaged into pieces

ወደ ቁርጥራጭ የተለወጠ

Examples

"The vase is broken."

Contextual Usage

sorry

/ሶሪ/

ይቅርታ

Feeling bad for mistake

ለስህተት መጥፎ ስሜት መሰማት

Examples

"So sorry for that."

Contextual Usage

kindly

/ካይንድሊ/

በትህትና

In a nice way

በጥሩ ሁኔታ

Examples

"Kindly assist me."

Contextual Usage

favor

/ፌቨር/

ውለታ

Helpful act

ረዳት ተግባር

Examples

"Do a favor."

Contextual Usage

Natural Dialogue

Tap any highlighted word inside speech bubbles to view its flashcard definition.

Role A
Hello, I want to for being , but I have a about a , product I bought at your .
Role B
I to hear that. Please the so our can you and this .
Role A
I am because the was late, and the arrived . The is poor, and I feel .
Role B
We are for the and the . Can you provide the and for our on or ?
Role A
Yes, I have the . Can you the item for or give me a ?
Role B
Absolutely. It is our responsibility. We will the and a for your . Is that a good ?
Role A
That is and . I appreciate your to my . I hope for quick action to this .
Role B
Thank you for being . We your for . We to provide better next .

The Writing Challenge

Synthesize your vocabulary knowledge in context.

Adaptive Prompt
"Try to use words like 'apologize', 'refund', and 'request' to write a formal email to a store manager about a broken item you received."