EFE learning modules / Airports & Flights

scenario 2 sarah a first time international travel

Scenario Context

"Sarah, a first-time international traveler, is at the airport check-in counter speaking with David, a professional airline service agent, to prepare for her long-haul flight."

Speakers
S

Sarah

An enthusiastic but slightly nervous traveler going on her first international trip.

D

David

A calm, professional, and helpful airline check-in agent at the airport terminal.

The Dialogue

Tap highlighted words to view vocabulary cards below.

David
Good morning! Welcome to Global Airways. How can I help you today?
Sarah
Good morning. I'm here to check in for my flight to London.
David
Excellent choice. May I please see your passport and your booking reference?
Sarah
Yes, of course. Here is my passport and the printed confirmation.
David
Thank you. I see your reservation here. Are you checking any bags today?
Sarah
Yes, I have one large suitcase to check and one bag.
David
Please place your suitcase on the scale so we can check the weight.
Sarah
There you go. I hope it is not too heavy.
David
It looks like it is 25 kilograms. Unfortunately, the is only 23 kilograms.
Sarah
Oh no! What does that mean? Do I have to pay extra?
David
Yes, there is an excess baggage , or you can move some items to your .
Sarah
I will try to move a few heavy books into my backpack. Just a moment.
David
No problem. Take your time. We want to make sure you avoid extra fees.
Sarah
Okay, let's try the scale again. Is it better now?
David
Perfect! It is exactly 23 kilograms. You are all set with the weight.
Sarah
That is such a relief. Where is my gate located?
David
Your flight will depart from Gate B17 in the North Terminal.
Sarah
How do I get to the North Terminal from here?
David
You can take the automated shuttle train; it leaves every five minutes.
Sarah
Is there a long at the security ?
David
It seems quite busy today, so I recommend heading there immediately.
Sarah
What time does the boarding process ?
David
Boarding commences at 1:45 PM, which is forty-five minutes before .
Sarah
And when is the final boarding call?
David
The final call is usually 15 minutes before the scheduled time.
Sarah
I see. Does this flight have any layovers or is it ?
David
It is a flight today, so you will fly directly to London.
Sarah
That is great news. I was worried about missing a connection.
David
Here is your boarding pass. Your seat is 14A, which is a window seat.
Sarah
Thank you! Is there a I can wait in?
David
Yes, there is a passenger right past the duty-free shops.
Sarah
I think I will go there to relax before the flight.
David
Enjoy your trip and have a safe flight, Sarah.
Sarah
Thank you for all your help, David. Goodbye!

Scene Vocabulary

Practice vocabulary words & meanings.

Allowance

/አላዋንስ/

የተፈቀደ መጠን

The amount of something that is permitted, especially within a set of regulations.

በደንብ መሠረት የተፈቀደ የነገር መጠን።

Surcharge

/ሰርቻርጅ/

ተጨማሪ ክፍያ

An additional charge, tax, or cost.

ተጨማሪ ክፍያ፣ ታክስ ወይም ወጪ።

Commence

/ኮሜንስ/

መጀመር

To begin or start something.

አንድን ነገር መጀመር።

Departure

/ዲፓርቸር/

መነሻ

The action of leaving, especially to start a journey.

ጉዞ ለመጀመር የመነሳት ወይም የመሄድ ተግባር።

Layover

/ሌይኦቨር/

የቆይታ ጊዜ

A period of rest or waiting before a further stage in a journey.

በጉዞ መካከል የሚደረግ የእረፍት ወይም የቆይታ ጊዜ።

Non-stop

/ኖን-ስቶፕ/

ቀጥታ

A flight that travels between two places without stopping.

ሳይቆም በሁለት ቦታዎች መካከል የሚደረግ በረራ።

Checkpoint

/ቼክፖይንት/

የፍተሻ ጣቢያ

A place where people or vehicles are stopped for inspection.

ሰዎች ወይም ተሽከርካሪዎች ለፍተሻ የሚቆሙበት ቦታ።

Lounge

/ላውንጅ/

የማረፊያ ክፍል

A public room in an airport for waiting or relaxing.

በአውሮፕላን ማረፊያ ውስጥ ለመዝናናት ወይም ለመጠበቂያ የሚያገለግል ክፍል።

Carry-on

/ካሪ-ኦን/

የእጅ ሻንጣ

Small luggage that a passenger can take onto an airplane.

ተጓዦች ወደ አውሮፕላን ውስጥ ይዘውት የሚገቡት ትንሽ ሻንጣ።

Queue

/ኪው/

ሰልፍ

A line or sequence of people or vehicles awaiting their turn to be attended to.

ተራን ለመጠበቅ የሚቆም የሰዎች ወይም የተሽከርካሪዎች ሰልፍ።